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Endurance Warranty Services
- Auto Repair
- Northbrook, IL
About this business
Endurance is one of the largest providers of vehicle service contracts in the nation and is backed by an AM Best “A” rated insurance company. When your auto manufacturer’s warranty is about to run out or has run out, you’re responsible for any mechanical breakdowns your vehicle incurs. That can lead to thousands of dollars in auto repairs. Endurance can shield you from those high costs with a vehicle protection plan that will pay the mechanic directly for parts and labor.
Location details
400 Skokie Blvd., Northbrook, IL, 60062, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:00 a.m. to 5:00 p.m. | |
| Tue | 8:00 a.m. to 5:00 p.m. | |
| Wed | 8:00 a.m. to 5:00 p.m. | |
| Thu | 8:00 a.m. to 5:00 p.m. | |
| Fri | 8:00 a.m. to 5:00 p.m. | |
| Sat | 8:00 a.m. to 3:00 p.m. | |
| Sun | Closed |
We just renewed our contract for another 100,000 miles on our ******* and are paying even less than we did for the first contract. You won't find that anywhere else, especially since we have used the warranty on the car. They have always been kind and helpful to us. They never put you on hold for long and always answer all of your questions to your satisfaction. This time they even gave us a Veteran's discount even tho my husband and I never served in the military, but our father's both served in WWII. I will use them again ... read more
Tony in Customer Service provided exceptional customer care. He was extremely helpful, personable, patient and most importantly knowledgeable. I interacted with approximately 4 agents prior to Tony only to hear four different (INCORRECT) answers concerning cancellation. Thanks to Tony I finally received the information I desperately needed and in a succinct and pithily manner. Tony was awesome and he should be emulated!
After encountering a incident which then prompted a phone call to Endurance, Josh and Johny thereafter made the matter a positive one and I was able to keep my warranty policy active. Thank you both.
I think Alvin ******* did a great job of keeping me on board. I'm very happy about my situation now ??????!!!
Alvin was awesome today. Very patient and helpful. Great personality and friendly, while maintaining professionalism. Thanks AP!
Tanner ****** has helped me so very much Thru a rough time accepting a rejected claim on my 2010 **** ****. As a 75 year old young lady! I have worked with a lot of service people in different ways. I must say Tanner is the very best at his job I’ve met. Not only at his job but in life in general, he is above them all. My anger was real at the denial of my $3000 claim. Tanner has made lemonade out of bitter lemons! My claim is still not being paid but I feel it was paid in full because he cared so much. I consider him a new ... read more
They were up front and accommodating. As it turned out, I already had a maintenance agreement when I bought the vehicle so I did not need their service.
I called with a couple of concerns about my plan in which I was told did not provide the coverage and criteria. After explaining some of my concerns and unique forward requirements, my representative Lorrell asked to explore a few options. After a while on hold and making a call around to other solution experts and asked the questions for me, I was informed of the good news. I was explained that the new offer would increase my initial coverage, allow me to save some money at the shop for simply routine changes, and as well a... read more
Max literally went above and beyond to help me. Thank you soooo much for your phenomenal service.
Frequently asked questions about Endurance Warranty Services
How is Endurance Warranty Services rated?
Endurance Warranty Services has a 4.9 star rating with 21,382 reviews.
When is Endurance Warranty Services open?
Endurance Warranty Services is closed now. It will open tomorrow at 8:00 a.m.