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Endurance Warranty Services
- Auto Repair
- Northbrook, IL
About this business
Endurance is one of the largest providers of vehicle service contracts in the nation and is backed by an AM Best “A” rated insurance company. When your auto manufacturer’s warranty is about to run out or has run out, you’re responsible for any mechanical breakdowns your vehicle incurs. That can lead to thousands of dollars in auto repairs. Endurance can shield you from those high costs with a vehicle protection plan that will pay the mechanic directly for parts and labor.
Location details
400 Skokie Blvd., Northbrook, IL, 60062, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:00 a.m. to 5:00 p.m. | |
| Tue | 8:00 a.m. to 5:00 p.m. | |
| Wed | 8:00 a.m. to 5:00 p.m. | |
| Thu | 8:00 a.m. to 5:00 p.m. | |
| Fri | 8:00 a.m. to 5:00 p.m. | |
| Sat | 8:00 a.m. to 3:00 p.m. | |
| Sun | Closed |
Vernetta, a supervisor, went above and beyond to provide outstanding customer service. She could not have been more courteous responsive, and efficient in resolving my issue, although she was not the cause of the problem. Great service!!
I will give you a better review after I receive the booklets and info on my Endurance Warranty. The guy I talked to was fantastic. Great help. Sheila J*****.
The representative was very knowledgeable, and helped me understand the process, and how fees are calculated. He also referred me to 6 companies, other than the dealership I selected to perform my required service. The only problem I had was the payment from Endurance did not match the fee required by the service provider for the covered maintenance, minus my deductible.
Vernetta in Customer Service is fantastic! Super helpful!
Max was very helpful he did a great job
We just renewed our contract for another 100,000 miles on our ******* and are paying even less than we did for the first contract. You won't find that anywhere else, especially since we have used the warranty on the car. They have always been kind and helpful to us. They never put you on hold for long and always answer all of your questions to your satisfaction. This time they even gave us a Veteran's discount even tho my husband and I never served in the military, but our father's both served in WWII. I will use them again ... read more
Tony in Customer Service provided exceptional customer care. He was extremely helpful, personable, patient and most importantly knowledgeable. I interacted with approximately 4 agents prior to Tony only to hear four different (INCORRECT) answers concerning cancellation. Thanks to Tony I finally received the information I desperately needed and in a succinct and pithily manner. Tony was awesome and he should be emulated!
After encountering a incident which then prompted a phone call to Endurance, Josh and Johny thereafter made the matter a positive one and I was able to keep my warranty policy active. Thank you both.
I think Alvin ******* did a great job of keeping me on board. I'm very happy about my situation now ??????!!!
Frequently asked questions about Endurance Warranty Services
How is Endurance Warranty Services rated?
Endurance Warranty Services has a 4.9 star rating with 21,414 reviews.
When is Endurance Warranty Services open?
Endurance Warranty Services is open now. It will close at 5:00 p.m.