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Endurance Warranty Services

4.9

About this business

Endurance is one of the largest providers of vehicle service contracts in the nation and is backed by an AM Best “A” rated insurance company. When your auto manufacturer’s warranty is about to run out or has run out, you’re responsible for any mechanical breakdowns your vehicle incurs. That can lead to thousands of dollars in auto repairs. Endurance can shield you from those high costs with a vehicle protection plan that will pay the mechanic directly for parts and labor. 

Location details

400 Skokie Blvd., Northbrook, IL, 60062, United States

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WeekdayScheduleStatus
Mon8:00 a.m. to 5:00 p.m.
Tue8:00 a.m. to 5:00 p.m.
Wed8:00 a.m. to 5:00 p.m.
Thu8:00 a.m. to 5:00 p.m.
Fri8:00 a.m. to 5:00 p.m.
Sat8:00 a.m. to 3:00 p.m.
SunClosed
4.921,329 reviews
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Kynita F.'s profile image
Kynita F. 
7 years ago

I was having an issue with Endurance i called in and spoke with a manager Mr. Eddie ***** who went above and beyond his duties and handle this matter I am very happy and satisfied thank you Mr. Eddie ***** 

Shawn L.'s profile image
Shawn L. 
7 years ago

Contacted endurance, after long conversation Mr. Perez took care of my issue. He ended up being very helpful. 

Mark J. G.'s profile image
Mark J. G. 
7 years ago

Shiella ******* was very Professional as she answered my Questions. Sheila explained to me why the Policy I received in the mail Did Not match those listed on line with Endurance. She quickly put me at ease why. She was knowledgeable of my policy that I received in the mail. Shiela was clear and stated if I had further question I could call and request Her again. She Did Not make me feel just like another number on the phone, she answered clearly all I requested. #1 for Other Professional Job at Endurance or elsewhere. 

Mary .'s profile image
Mary . 
7 years ago

I am having financial difficulties and wanted to cancel my account. Your representative convinced me to keep going. In order to do so, he let me pay for April and waived the payment for May so I could fix my problems before June. Eddie and Craig were vert helpful at a dark time in my life. 

ALPHONSO B.'s profile image
ALPHONSO B. 
7 years ago

To whoever it may concern. Monday of this week I I decided to sign up with Endurance warranty, I left $100 deposit off my credit card. I decided the next day to opt out. And when I called customer service I got Christopher ****** on the phone! To make a long story he sold me on keeping this contract and I paid the full amount, down payment! This gentleman is very professional and I feel very comfortable with this company and your agent. Thank you very much, Mr. Al ******, new customer! 

Ric B.'s profile image
Ric B. 
7 years ago

I purchased a used Hummer H3 and was directed by the dealership to an auto warranty company they vouched for. After doing some research on this company I found they were rated very poorly and had many, many consumer complaints. After additional research I found Endurance Warranty Services who was extremely highly rated and had very few consumer complaints. Keep in mind someone will always complain about something. I reached out on-line to Endurance, who surprisingly responded with a quick quote and sample contract. I followe... read more

Y R.'s profile image
Y R. 
7 years ago

Chris was very helpful and corrected an issue I had with no problem and with assurance. I had an issue with a previous rep Kiara and was ready to cancel, but Chris saved me as a customer. I will continue business with them especially when you have excellent customer service reps like Chris. 

Dawn M.'s profile image
Dawn M. 
7 years ago

Hello, I would like to thank Eddie ***** customer service mgr for assisting me with my warranty coverage. He was able to assist me with getting my claim reopened and my car is doing great . His customer service was excellent! 

Jeffery T.'s profile image
Jeffery T. 
7 years ago

Really enjoyed the conversation very good information kept me in the plan that was good for my budget and serve the needs that I needed as far as protecting my vehicle so I really enjoy the way he talked and kept the information going and kind of made me understand how the policy work in and out you know really was a lot of transparency and that's appreciated he talked to me like I was a human not just a number 

Frequently asked questions about Endurance Warranty Services

How is Endurance Warranty Services rated?

Endurance Warranty Services has a 4.9 star rating with 21,329 reviews. 

When is Endurance Warranty Services open?

Endurance Warranty Services is closed now. It will open at 8:00 a.m.