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Epic Sports
- Recreation
- Bel Aire, KS
About this business
Epic Sports offers over 500,000 SKUs of team sports products including: baseball, soccer, basketball, softball, football, volleyball, and lacrosse, with new products added daily. • No Minimums • Quantity Discounts • We print your: Picture Logo design
Location details
9750 E 53rd St N, Bel Aire, KS, 67226, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:00 a.m. to 5:00 p.m. | |
| Tue | 8:00 a.m. to 5:00 p.m. | |
| Wed | 8:00 a.m. to 5:00 p.m. | |
| Thu | 8:00 a.m. to 5:00 p.m. | |
| Fri | 8:00 a.m. to 5:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
Absolutely HORRIBLE Customer Service! After paying outrageous shipping costs to ensure basketball uniforms (for two teams and coaches) would arrive in time for first games of the season, all I get are vague emails stating the order is LATE but no timeframe on new arrival date….after 10+ emails back/forth with a customer service representative (who REFUSES to call me because they "don't have time to handle customer service business that way"), I still have NO DIRECT ANSWER on whether or not they've begun customization or when... read more
Don't buy vinyl product I bought 20 jerseys with vinyl lettering. When i received them i had to peel them apart and after washing realized they were creased and crinkled terribly. I contacted the company and they told me to put an iron on it. There are 20 jerseys and that's the reason i paid them to do the vinyl, i don't have time for that and the few i did do didn't even help. They are still creased and look awful! Been emailing back and for for over a week to no resolve. They told me to iron them, it doesn't work and they ... read more
Poor Customer Service and Inventory I thought I found a great place to buy sports clothing, but then they sent me two items in my order that were clearly the wrong size, and they refused to exchange or refund one of the items because they claimed it was the right size - Adult Medium, though it looked more like a child's small (clearly mismarked). When I pointed that out, they gave me a boilerplate response about sizing and charts. I had to pay for their mistake, which is not terrible, I suppose. It was their attitude with re... read more
Direct Image was Garbage. Requested refund and sent photos as well and never got back with me The hats were great quality. The custom logo image is poor quality. Cont Customer Service day of Receiving item. Asked for refund with photos as they requested. Been several weeks and no reply or contact. Do Not Buy From Them - Big Mistake
Missing socks I recently purchased 44 pairs of socks for my sons football team, I was shorted three pairs and customer service has been terrible. They literally just ignore my requests to please send the socks. This has been going on for over three weeks now and I have gotten one email saying that it was Impossible for the socks to not have been in my order since they have a weigh system. They asked I send pictures which I did of the box they came in that's it, no other response I have emailed once a day for over three weeks... read more
Dont Waste Your Time... Poor Customer Service I order Cancer Awareness Socks on September 5,2022. They stated that they had an abundance of them, and I trusted that, so I ordered $130 worth of socks. The socks were delivered on September 13,2022 and immediately I noticed that the larger socks (25 Pairs) didn't match the medium socks (6 pairs). Indeed the larger socks were incorrect and I attempted to contact EPIC via phone. To my surprise, you cannot actually talk to anyone. You must file a claim via email which I did the sa... read more
POOR SERVICE Bought socks-you shipped the wrong ones AND charged me shipping to return your mistake. I ordered the same socks in 2 different sizes and 1 size was correct and the smaller size was completely the wrong sock. I can't use it at all and need to return it. I'm not sure why I have to pay shipping when it was your mistake!
Unreliable & Poor Customer Service I placed and order and everything was supposed to arrive by a certain date, but I got an email that they missed the date. When I followed up they said it was "outside of their control", but it had to do with them not finishing the numbering on time. When I tried to follow up to find out when the shirts would arrive, the reply is we cannot tell you when we miss an ETA. They will only know when they are done processing them. So, I have to just wait and my team will not have uniform shirts for... read more
Worst Customer Service I submitted pictures and sent in two tickets, messaged customer service and was told that the shirt I received with a team order would not be replaced. The neck hole is 2 inches over on one side making the shirt not able to be worn. It is awkward wearing and looking. One sleeve is longer than the other because of this also. They will not replace because they said they cannot guarantee how a shirt will be sewn together. This is ridiculous! They should guarantee quality items. If it is not sewn together ... read more
Frequently asked questions about Epic Sports
How is Epic Sports rated?
Epic Sports has a 4.5 star rating with 48,685 reviews.
When is Epic Sports open?
Epic Sports is closed now. It will open at 8:00 a.m.