Epic Sports

hawk s. 

on SiteJabber

3 years ago

Very Poor Customer Relations Tried to get an exchange for a product. No one contacts me. Just a standard canned response that leads me to their web. I click on send your request and nothing. I would not buy from this company, there are other companies that are more reliable. 

Dwayne E. 

on SiteJabber

3 years ago

ABSOLUTELY WORTHLESS I ordered $800 worth of uniforms for our All-Star Team. Within 48 hours, I was notified that my order was on hold due to "items not in stock." I canceled the items they said were out of stock (although they were in stock when I ordered and paid for them). Three days later I was told other items were out of stock. All told, my order was changed 3 times by Epic Sports, causing the possibility of our team bot having everything prior to our District game. While I understand this happens, I don't understand h... read more

Chris H. 

on SiteJabber

3 years ago

Soccer balls don't hold air or fall apart Prices are good, but if you order bulk soccer balls, be advised that many of them either don't hold air or fall apart very quickly. They are made for a 1-2 time use. I would say about 50% or more of my 100+ order is garbage. They won't refund or exchange them either. 

Omar B. 

on SiteJabber

3 years ago

Wrong sizes They sent me a different brand of shirt I ordered a4 and they sent me a different brand and the wrong sizes 

Cassie R. 

on SiteJabber

3 years ago

Horrible, horrible customer service I ordered 14 jerseys. 8 small, 6 medium. I ordered rush shipping as we had a tournament we needed them for that weekend. The jerseys came in and went direct to the printer. When we passed out jerseys that morning we noticed once of the jerseys was a completely different jersey. The measurements weren't even the same. Monday morning I contacted epic sports who absolutely refused to correct the issue. Stating since the item had been customized it's my problem now. They have absolutely no way... read more

Christopher J. 

on SiteJabber

3 years ago

I hate the customer service. No responses an This is the worst company. They have no way to make contact with them. No responses an My packages are still missing 

brian s. 

on SiteJabber

3 years ago

DO NOT WASTE YOUR MONEY I recently purchased two discus from this company both show up damaged. When i went to return them there was no pre paid return ($16.00). Once they got returned i was charged a ($13.00) restocking fee. I am confused at this point because you are going to restock damaged items. Do not waste your time or money with theses scammers there are a lot of better sites then this one. TOTAL SCAM 

E J. 

on SiteJabber

3 years ago

Don't pay for fast shipping We needed jerseys by a certain date. Our order status shows in progress with the past date. Customer service is terrible and closes tickets before an agent even responds. I'll change this rating if they overnight my order. 

Brian p. 

on SiteJabber

3 years ago

Ok if you don't have an issue with your order! The company seemed responsive when I placed the order, and I was pleased with the quickness that the order was filled. Unfortunately, the order was not complete and this is where the problems start. There is no way at all to speak to anyone at Epic. They steer you to an online chat which is automated. Even if you call the toll free number and get through, they tell you it is for orders only and direct you back to the online chat. So end result nothing gets resolved. Work with a ... read more