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Epic Sports

4.5

About this business

Epic Sports offers over 500,000 SKUs of team sports products including: baseball, soccer, basketball, softball, football, volleyball, and lacrosse, with new products added daily. • No Minimums • Quantity Discounts • We print your:  Picture  Logo  design  

Location details

9750 E 53rd St N, Bel Aire, KS, 67226, United States

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WeekdayScheduleStatus
Mon8:00 a.m. to 5:00 p.m.
Tue8:00 a.m. to 5:00 p.m.
Wed8:00 a.m. to 5:00 p.m.
Thu8:00 a.m. to 5:00 p.m.
Fri8:00 a.m. to 5:00 p.m.
SatClosed
SunClosed
4.548,685 reviews
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Paula G.'s profile image
Paula G. 
3 years ago

Pennant Awful company to work with, awful customer service. You better hope you don't need to return as they will charge you up the ass for returns. Restocking fees to send back. They will also charge you the shipping cost of the the original order you are returning ON TOP of you paying the return shipping cost back to them. All in all you will only get half of your order in credit if lucky. Don't buy form them. Not sure how they are even in business yet at this rate. Terrible from start to finish. 

Jonathon W.'s profile image
Jonathon W. 
3 years ago

Worst customer service and company ever! Ordered umpire pants from clearance. All stated true to size on website. We receive them and 36" waist came in as a 30" waist. Tried multiple times to get help and never could receive a response or help from customer service. There is also no phone number to call for help. I spent $240 and can't wear half the items we ordered. 

Angie P.'s profile image
Angie P. 
3 years ago

Terrible Customer Service The shirts and embroidery are fine. The customer service is terrible. I can never get a hold of a person. I waited multiple times for a long time to get an answer through the chat and they still didn't answer my question. I did not get a response when I emailed. The prices may be good but it's not worth the bad customer service. 

Kenneth P.'s profile image
Kenneth P. 
3 years ago

Long sleeves shirts with name and number printed on them I ordered 2 shirts with name and number printed. Received them in a timely manner. They were 2 different sizes. One was too big and the other was way too big. So im guessing the sizes run big to begin with. And you cant get 2 of the same size. 

Sarah L.'s profile image
Sarah L. 
3 years ago

Awful! The football pants I got were NOT the same as what were pictures on the website. I tried to contact them for help and NEVER got a response other than automated emails. I tried calling. That was a joke. I tried "live" chatting. Ya, right. Good luck if you have any issues with your purchase! 

Tonja C.'s profile image
Tonja C. 
3 years ago

Horrible Customer Service! I ordered 4 long sleeve shirts for my grandsons. When I received them, 1 of the shirts was short sleeve. I contacted them through Chat... YOU CANNOT SPEAK TO CUSTOMER SERVICE ON THE PHONE!... I sent them pictures of the shirt and the package it arrived in and everything. It's been over a month and I still haven't received a replacement, a phone call or anything other than an email telling me that they're busy fulfilling new orders, so it may take a while to get to my case. Wow, that's just wrong! S... read more

Tekeisha W.'s profile image
Tekeisha W. 
3 years ago

SHUT HIM DOWN Purchased adult l for my grandson 4 to 6 weeks ahead of game in August. The arrive damaged and too big 2Weeks before 1st game 9. 7. 21. Finally get a human on the phone after weeks of dealing with the robots. ( no help at all) just to be told the only way he cant help me. And to get the item replaced talk with the robots. I still have damaged item 9. 21. 21 the only response I got from robot was wash them and the black soil will come out... grandson is only member without correct knickers. Epic still has my mon... read more

Jessica H.'s profile image
Jessica H. 
3 years ago

Unsatisfied Well the prices are great but I was giving an estimate time of arrival which I get is just an estimate but just because it did not make it by that date I cannot get another date of when the plan of it arriving will be there's reasons people order things by certain dates usually because we have games and need the uniforms by those times I ordered on September 4th and I am still waiting on this order we have played two games and have not had uniforms to play them in I'm just very unhappy with the process and the ov... read more

Rachael J.'s profile image
Rachael J. 
3 years ago

Terrible customer service! If you order from them, just pray you don't have any issues because their customer service agents are rude and will only make matters worse. I ordered jackets from them as a surprise gift fro a group of kids I'm working with. It had been a month since I placed the 2 orders and nothing had shipped yet. One order's ETA had already been pushed back once, and the other's ETA had passed with no update at all from them. So, I decided to use their live chat option to see if I could get more of a detailed ... read more

Frequently asked questions about Epic Sports

How is Epic Sports rated?

Epic Sports has a 4.5 star rating with 48,685 reviews. 

When is Epic Sports open?

Epic Sports is open now. It will close at 5:00 p.m.