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Epic Sports
- Recreation
- Bel Aire, KS
About this business
Location details
9750 E 53rd St N, Bel Aire, KS, 67226, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:00 a.m. to 5:00 p.m. | |
| Tue | 8:00 a.m. to 5:00 p.m. | |
| Wed | 8:00 a.m. to 5:00 p.m. | |
| Thu | 8:00 a.m. to 5:00 p.m. | |
| Fri | 8:00 a.m. to 5:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
“Worst Customer Service” This company is a rip-off! Try sending anything back & good luck, they will not take it! Cody the office manager is horrible!!!
“Awful customer service” I ordered once and was so happy ordered a dozen more uniforms. Only part of my order arrived. Upon opejibg the box I reachedbout, realizing mistakes happen. I was told too bad, they have it on video, mind you they can't show me the video of the box being packed and now I'm left with no uniforms for 8 kids! Disgusted they would a. Insinuate I would lie about receiving them and b. Not right their wrong. Worst customer service I have ever received. Hands down.
“Not happy with the return policy” We bought 12 pair of softball pants and half of them had a zipper that were defective within the first month. You guys wouldn't take them back or give a return.
“not happy at all” Sizes was not up to par. And just got stuck with the because of the refund policy. I was sent jerseys for my youth program that you couldn't put on a teddy bear!
“Was kind of a nightmare with little communication from the Company” I had placed an order for our softball team. Not only was there an extreme delay. There was very little response and communication creating a more stressful situation. In the end, we were sent wrong sizes of socks and arriving more than halfway through the season. Ask a lot of questions before placing your order. I had ordered from them before without this kind of problem so maybe it was some new employees? Just call ahead of placing your order to learn HOW... read more
“BUMBLING IDIOTS, STAY FAR AWAY” Ordered two pair of long open leg allstar baseball pants. Paid $21.02 for "express" shipping. Six days later, received two pair of knee length baseball pants. Called customer service and was assured the problem would be taken care of right away if i sent pictures showing the wrong item I received. Did this, and another week later I receive another email saying there was a problem with the website size chart and they are happy to have corrected it.I STILL HAVE THE WRONG ITEM!!!! Nobody at Epic... read more
“Terrible Return Policy” Stay away from this company. Horrible return policy!! They charge a restocking fee of 20-50%, which is only communicated on the invoice sent AFTER order is placed. Additional shipping charge to exchange a girl's cheerleading uniform (ordered based on the sizing per the website) was another $10.65. Also, to exchange all items from order must be received because company can only issue one RMA. Since I did not receive all items in one package, I would have to call back when all items arrive to get RMA #... read more
“Worst online order experience I've ever had” First mistake: sent only one swimsuit instead of the two I ordered. Second mistake: when they got around to fixing mistake number one, they sent the wrong color suit. Third mistake: told me that they'd ship the correct product when they saw that the wrong one I was shipping back was being tracked. They didn't. They waited until my return arrived. Fourth mistake: they promised me the correct suit would ship out ASAP and via 2nd day air. 5 days later I called to check and it hadn't... read more
“We can't help you.....” Yes, their prices are good but their shipping rates are steep. Far worse then that though is their customer service. I asked them to help resolve a minor issue...a quick 5 minute effort and all would have been well. Their response, we can't help you. "We get requests all the time to help with problems and we just can't do that" EPIC- congratulations, your stubborn insensitivity may have saved you 5 minutes of trouble and a couple dollars...but it will have cost you thousands in what you could have ha... read more
Frequently asked questions about Epic Sports
How is Epic Sports rated?
Epic Sports has a 4.5 star rating with 48,701 reviews.
When is Epic Sports open?
Epic Sports is closed now. It will open tomorrow at 8:00 a.m.