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Epic Sports
- Recreation
- Bel Aire, KS
About this business
Location details
9750 E 53rd St N, Bel Aire, KS, 67226, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:00 a.m. to 5:00 p.m. | |
| Tue | 8:00 a.m. to 5:00 p.m. | |
| Wed | 8:00 a.m. to 5:00 p.m. | |
| Thu | 8:00 a.m. to 5:00 p.m. | |
| Fri | 8:00 a.m. to 5:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
“HORRIBLE CUSTOMER SERVICE!!!” HIGH shipping costs!!! Horrible customer service when trying to sort out a shipping problem, spoke with manager even more condisending than the service rep! What a joke! Taking our teams business elsewhere! Very disappointing to see a "manager" have such arrogance! Never once cared about the customer!
“No.” Terrible shipping prices that will not get it to you sooner than 10 days even on its "overnight shipping" feature. Also, they put a hold on it for no reason.
“DO NOT buy from Epicsports.com” There is false advertising on their site, they don't back up what they promote on their customer service is the worse I have ever dealt with when their misleading advertising was brought to their attention. Their sizing charts for their women shirts are 2 sizes to small and when shown proof that the shirts they advertise to fit a 44 bust measure only 20 inches across they play stupid and say they should fit. Worse company ever to deal with!!
“Zero!” True story! I ordered WHITE baseball pants for my son.... They came in just a few days but there were no tags and no packaging Inside the box----wanna know what the WHITE pants did come with????? A BLOOD stain! Wish in could attach a pic. Here's the best part--- customer service manager told me to "wash them"!!!
“SCAM - DO NOT PURCHASE” SCAM - They sell you cheap crap, wait for you to return it, then make money on the restocking fee!!! DO NOT PURCHASE! I bought a picnic backpack from the website. When I received it, it was much smaller than the pictures and MUCH lower quality. It looked like it would fall apart from taking it out of the box. That's not the worst part... I returned the item and contacted customer service. They informed me that I had to pay the shipping back and there would be a restocking fee since they put the dimen... read more
“no help with inferior product” My child had a soccer bag and it came undone in 2 different places and she had only used it 10 times. They would do nothing because it had been purchased longer than 3 months. It was a gift so she didn't use it until season started back 4 months latter. I was very very disappointed in their response . They didn't do anything ! !!
“Sales peoplenot fully informed of their product.” Ordered some custom shirts for women I call and ask about the sizing I was informed that they were women sizes even though they said Junior and that a medium is the same as a woman's medium so being a guy and not knowing about this I ordered accordingly. I Got the shirts yesterday and a medium is not a medium I don't even think it would be a small ordered three shirts and just basically threw away the money called about my concerns of their staff and was referred to the meas... read more
“Is there a negative rating?” First and last time I will spend my money at epic sports. They do not give free exchanges and their shipping costs for one swimsuit was almost $10. I ordered one swimsuit on the 16th it's now the 22nd and my suit hasn't even shipped yet. When I called to check on my order I was informed that the guaranteed delivery date is the 3rd! Almost three weeks to get one swimsuit. This was the second one I ordered from epic because the first one I ordered was too small but since there aren't free exchange... read more
“STAY AWAY-Poor Quality and Customer Service is even WORSE!” Purchased a basketball net for my son they EpicSports. The box arrived torn and just "thrown in"with the pieces sticking out of the box. When I went to assemble, the item was such poor quality, it couldn't even serve it's purpose! I spent $45 of my own money to return the item only to have them refuse to accept the return! DO NOT SHOP HERE! The customers service was the worst part! They were so rude and unhelpful. I will never ever shop here again!
Frequently asked questions about Epic Sports
How is Epic Sports rated?
Epic Sports has a 4.5 star rating with 48,701 reviews.
When is Epic Sports open?
Epic Sports is closed now. It will open tomorrow at 8:00 a.m.