love the quality of the furniture! I have been a customer for over 30 years and still have furniture that was passed onto my children when they went to college. Staff is always so helpful and was able to purchase my sofa, chair & ottoman on sale. Highly recommend this brand for everything!
Business response:
Hi Nancy, thank you for leaving such a delightful review. Our furniture is made to last, so who knows, maybe your grandchildren will end up with your favorite Ethan Allen hand-me-downs! We hope to see you the next time you need to refresh your space!
We loved working with our designer! She was so helpful and gave us her full attention. It was a long wait, but we really love our furniture! We did have some miscommunications with shipping that delayed the delivery. There also was one furniture upholstery problem which is being resolved. We are very pleased, overall, with our furniture and the service!
The wait was worth it — we absolutely love our navy blue leather chesterfield sofa! Our salesperson was so helpful and the delivery team practiced COVID safety.
What a time to do business! Ethan Allen took care of my order through all the ups and shutdowns related to COVID. Thanks for a pleasant experience! Our room is beautiful!
Our Ethan Allen designer, Susan Gregory, in the Scottsdale store did an outstanding job of coordinating furnishings for our family room. Great quality furniture with creative design guidance. Highly recommend Susan for your next design project.
Business response:
Dear Robin,
Thank you for taking the time to let us know of your experience working with Susan. It is Susan’s goal to offer top notch customer service and we at Ethan Allen are appreciative of your business.
We met ***** ********* at the Ethan Allen Glendale, AZ location shortly after moving here. A leather sofa and ottoman were destroyed in the move and we wanted to replace them. Unfortunately the leather was no longer available after four years. ***** came to our home and worked her designer magic! A home filled with boxes, mismatched furniture, she immediately went to work with ideas, suggestions, and not just for the great room - also bedrooms, kitchen, entryway even so we were only planning to replace two items. Her enthusi... read more
Couldn’t be happier with with the service and Ethan Allen’s quality of furniture. We had Ethan Allen furniture in our home growing up.
Business response:
Thank you for the kind words, Janet! We’re so glad to hear that you are happy with Ethan Allen service and furniture selection. We’re delighted that you liked us! We appreciate your time and loyalty, and we look forward to your next visit!
They made an exchange very easy. They picked up the old desk chair and delivered the new one. No fuss, no mess. Thank you.
Business response:
Cary Silverstein, thank you for taking the time review us. Ethan Allen strives on customer satisfaction and if there is an issue we try to resolve the issue as quickly as possible and we make sure we take care of our clients. We hope to see you back at our Scottsdale store soon.
We downsized our living and needed new furniture all around. Ethan Allen certainly knows the true meaning of customer service. Our designer, Susan went above and beyond. Susan did not stop giving us ideas, matching paint and fabrics until we were totally satisfied! Thank you, thank you, thank you, Lynn
Google reviews (105)
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