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Express Appliance Service, LLC
- Appliances & Repair
- Farmingdale, NJ
About this business
Express Appliance Service is a family-owned business that was founded in 2006 to carry forth the dream of the owner’s grandfather. While Express Service has been around for 15 years, our service technicians have over 100 years of experience in total. Honesty has always been the company’s best policy and always will be! We cover a large geographic area. In New Jersey, our technicians cover from Ocean County to High point. Local towns include Newark, Edison, East Brunswick, Old Bridge, Freehold, Hazlet, Long Branch... read more
Location details
115 Central Ave, Farmingdale, NJ, 07727, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 5:00 p.m. | |
| Tue | 9:00 a.m. to 5:00 p.m. | |
| Wed | 9:00 a.m. to 5:00 p.m. | |
| Thu | 9:00 a.m. to 5:00 p.m. | |
| Fri | 9:00 a.m. to 5:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
They sent someone to our home to diagnose our broken washing machine. They improperly diagnosed the problem and the insurance company had to send a second company out. Today in the mail we received a package with a control board for an appliance we don’t own with a different customer’s name on it. It looks like they used an old box with my mom’s address on it. When I called the company they were very rude and had no idea why we had the part and then thought I was going to print a shipping label and take it to USPS to return ... read more
Made home warranty claim through American Home Shield (AHS) on 12/9/24. Dryer was squealing. Was informed Express Appliance Service (EAS) would be handling job. Did a diagnosis over the phone, parts ordered & was instructed to contact EAS once parts arrived at my home. Parts arrived & EAS showed up to "fix" issue on 12/11/24. Tech appeared to be rushing as he was fumbling with tools, dropping things & complaining about repair. While tech was working on replacing part in dryer, he decided that our washer door was a good pla... read more
Very unreasonable service company. Having them perform service for Lowe’s Protection Plan. I have a clearly defective freezer door they refused a repair because it’s still functional. Yes it opens, closes and seals, however the top of the door is cracking apart and will fail. No common sense.
I was really worried about booking them because of the negative reviews but had the best experience. We had to order several parts for my broken washer/dryer and 3 different visits were needed, and each time the technician was really professional, efficient and kind. They took care of everything relating to the spare parts, including ordering and tracking the delivery and scheduling follow up appointments. They also have this app where they show you where your technician is and their ETA on the day of the service, which I... read more
I had an extremely disappointing and upsetting experience with this appliance company, particularly with the service department supervisor, Nathan. From the very beginning of our call, before I could even fully explain my issue, Nathan was defensive, rude, and completely dismissive. He refused to listen to my concerns, and instead of helping, he shut down the conversation entirely. They ordered the wrong part for my washing machine, and their incorrect diagnosis of my dishwasher led to a slow leak while I was away on spring... read more
Frequently asked questions about Express Appliance Service, LLC
How is Express Appliance Service, LLC rated?
Express Appliance Service, LLC has a 4.9 star rating with 262 reviews.
When is Express Appliance Service, LLC open?
Express Appliance Service, LLC is closed now. It will open tomorrow at 9:00 a.m.