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Extended Stay America Premier Suites - Yuma
- Hotels
- Yuma, AZ
About this business
Location details
550 Rio Vista Drive, Yuma, AZ, 85365, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 6:00 p.m. | |
| Tue | 9:00 a.m. to 6:00 p.m. | |
| Wed | 9:00 a.m. to 6:00 p.m. | |
| Thu | 9:00 a.m. to 6:00 p.m. | |
| Fri | 9:00 a.m. to 6:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
Microwave en muy mal aspecto tenía mojo por dentro, no es agradable poner a calentar tu comida mirando el aspecto del microondas Toallas muy desgastadas y no había de mano y de cara solo para salir de la ducha,el staff mis respetos son amables,cordiales,educados y amigables felicitaciones por sus empleados sobre todo los del front desk super!!!
Business response:
Dear Maria, Thank you for being our guest and for sharing your experience with us. We are delighted by your kind words about our staff and their attentive service, especially our front desk associates. At the same time, we regret that certain aspects of the room did not meet your expectations, particularly regarding cleanliness and maintenance. Your observations will be shared with the appropriate team to guide improvements. We truly value your feedback and look forward to welcoming you again for a stay that reflects both co... read more
The toilet withn't flush the microwave in the second room. They gave us looked like someone, burnt it. And it needs to be replaced.
Business response:
Dear Dianna, We sincerely apologize for the issues you encountered with the toilet not flushing and the condition of the microwave in your second room. These concerns are below the standard of service and comfort we aim to provide. Your comments have been shared with our maintenance and housekeeping teams to ensure that the necessary repairs and replacements are made promptly. Guest satisfaction and safety are our top priorities, and we regret the inconvenience this caused during your stay. We hope to have the opportunity to... read more
Everything was good the only issue was an unpleasant smell in the room. Even though we bought pray and sprayed it to smell good. When we got back to the room that smell was still there.
Business response:
Dear Elizabeth, Thank you for your feedback. We’re glad to hear that your overall stay was good, but we’re sorry about the persistent odor in your room. A fresh and comfortable environment is essential, and we regret that this impacted your experience despite your efforts to improve it. Your comments have been shared with our housekeeping and maintenance teams to check and address the issue. We appreciate you bringing this to our attention and hope to provide a fresher, more enjoyable stay next time at Extended Stay America.... read more
Staff was very nice and helpful.
.
In town for a few days to catch a red sox game and boston area.
Business response:
Dear Nguyet, Thank you for sharing your feedback regarding your recent stay with us while visiting the area. We are glad to hear that you chose our property for your trip to catch a Red Sox game. It is always our goal to provide a comfortable and convenient stay for all our guests, and we are happy that we could be part of your experience. Your comments are greatly appreciated, and we look forward to continuing to provide excellent service. We hope to have the pleasure of welcoming you back on your next visit. Sincerely, Hot... read more
Frequently asked questions about Extended Stay America Premier Suites - Yuma
How is Extended Stay America Premier Suites - Yuma rated?
Extended Stay America Premier Suites - Yuma has a 3.3 star rating with 1,223,802 reviews.
When is Extended Stay America Premier Suites - Yuma open?
Extended Stay America Premier Suites - Yuma is closed now. It will open at 9:00 a.m.