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Extended Stay America Premier Suites - Yuma
- Hotels
- Yuma, AZ
About this business
Location details
550 Rio Vista Drive, Yuma, AZ, 85365, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 6:00 p.m. | |
| Tue | 9:00 a.m. to 6:00 p.m. | |
| Wed | 9:00 a.m. to 6:00 p.m. | |
| Thu | 9:00 a.m. to 6:00 p.m. | |
| Fri | 9:00 a.m. to 6:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
Good
Business response:
Thank you for taking the time to review your stay. We are pleased that you had an enjoyable experience, and we look forward to seeing you again in the future.
Friendly staff, but building was very run down, nasty carpet in room, nothing updated - A/C ran all night but room stayed very damp . There was no coffee in the morning, and you should not advertise any "breakfast provided"
Business response:
Dear Sharon, Thank you for choosing us and for sharing your comments. It is very understandable how these events detracted from a relaxing and seamless visit. We strive to create an exceptional, memorable stay for each guest, so please accept our apologies that this was not your experience. We are grateful that you have brought these concerns to our attention, as we continually grow and improve based on our guests' feedback. Considering our friendly staff, we look forward to the opportunity to host you again in the future an... read more
I booked a king size room , and when i got to my room was two queen beds , i ask the staff and they just told me they didn't have king room at the moment, I didn't like that since i paid for a king size service no for two bed room ,the hallway smelled kind of bad , room was okay
Business response:
Dear Betsy, Thank you for taking the time to share your feedback. We are pleased to know you found aspects of your stay satisfactory, though we sincerely apologize for the room assignment and the discomfort it caused. Your observations are important, and we will use them to strengthen both our service and the overall guest experience. We hope you will consider giving us another opportunity to provide a more seamless and enjoyable visit in the future. Sincerely, Hotel Management
Na
Clean room, staff were nice but just the ADA bathroom didn’t have bar in the shower like it was shown on the website.
The staff is very welcoming especially the front desk person Esmeralda she knows what costumers service means. Thank you
Business response:
Dear Juan, We’re delighted to hear you felt so welcomed during your stay! It’s wonderful to know Esmeralda made such a positive impression with her outstanding service. At Extended Stay America, we strive to make every guest feel valued and cared for, and your kind words truly motivate us. We look forward to hosting you again and ensuring another pleasant experience in the future. Sincerely, HotelManagement
There weren’t any dishes, but there was a full kitchen with stove. I believe dishes were available at a cost
Business response:
Dear Elexus, It was a pleasure having you as our guest at Extended Stay America, and we appreciate your taking the time to share your review. You are correct, dishes and kitchenware are available at the front desk for a nominal additional cost to enhance guests' stay. We appreciate you bringing this to our attention and look forward to providing you with another comfortable stay in the future. Sincerely, Hotel Management
I like the amenities. .the friendliness of dtaff.. all appliances worked well lit rooms.
Frequently asked questions about Extended Stay America Premier Suites - Yuma
How is Extended Stay America Premier Suites - Yuma rated?
Extended Stay America Premier Suites - Yuma has a 3.3 star rating with 1,225,106 reviews.
When is Extended Stay America Premier Suites - Yuma open?
Extended Stay America Premier Suites - Yuma is open now. It will close at 6:00 p.m.