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Extended Stay America Premier Suites - Yuma
- Hotels
- Yuma, AZ
About this business
Location details
550 Rio Vista Drive, Yuma, AZ, 85365, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 6:00 p.m. | |
| Tue | 9:00 a.m. to 6:00 p.m. | |
| Wed | 9:00 a.m. to 6:00 p.m. | |
| Thu | 9:00 a.m. to 6:00 p.m. | |
| Fri | 9:00 a.m. to 6:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
The smell of urine in the stairwell is unbearable
Business response:
Dear Jayson, Thank you for staying with us and for reviewing your time at our hotel. We sincerely apologize for the lingering smell in the stairwell and any discomfort it caused during your stay. Maintaining a clean and welcoming environment is a top priority for us, and your comments have been shared with our team to address this promptly. We appreciate your input and hope to have the opportunity to provide a more pleasant experience on your next visit. Sincerely, Hotel Management
Awesomely large room, totally adequate for a longer stay. Clean, comfortable beds. Breakfast is sparse, quickly out of packaged pastries, no fruit.
Refrigerator did not work, would not keep things cold.
Business response:
Dear MARK, Thank you for sharing your feedback with us. We apologize for the inconvenience caused by the refrigerator not working properly during your stay. Apart from this issue, we’re glad that your visit was otherwise comfortable. Your comments have been shared with our team to help improve our maintenance standards, and we hope to have the opportunity to provide you with a flawless stay next time. Sincerely, Hotel Management
We only stayed overnight, but the kitchen was clean and everything was in order!
Staff was nice with early check-in and helped give us utensils after we realized our to go order dinner did not have any!
Business response:
Dear Sarah, Thank you for taking the time to share your feedback. We are delighted to hear that our staff provided a smooth early check-in and were helpful in providing utensils for your to-go order. Ensuring our guests feel supported and comfortable during their stay is a top priority for our team, and your kind words affirm our efforts. We will be sure to share your compliments with our staff, as recognition like yours motivates us to continue delivering excellent service. We look forward to welcoming you back for another ... read more
Been staying at this location for over a month now . The staff and management are so friendly and helpful with questions and needs . They have become a family to me . Want to say thanks to Nina , Pam , Nick and Clocer . You guys are the best .
Business response:
Dear Matthew, We are thrilled to hear how much you’ve enjoyed your extended stay with us! It is wonderful to know our team has made you feel genuinely welcomed and supported during your time here. At Extended Stay America, we strive to create a warm and caring atmosphere every day, and your kind words mean a great deal to us. We are so grateful for your loyalty and look forward to continuing to make your visits exceptional. Sincerely, Hotel Management
Frequently asked questions about Extended Stay America Premier Suites - Yuma
How is Extended Stay America Premier Suites - Yuma rated?
Extended Stay America Premier Suites - Yuma has a 3.3 star rating with 1,225,411 reviews.
When is Extended Stay America Premier Suites - Yuma open?
Extended Stay America Premier Suites - Yuma is closed now. It will open tomorrow at 9:00 a.m.