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Extended Stay America Premier Suites - Yuma
- Hotels
- Yuma, AZ
About this business
Location details
550 Rio Vista Drive, Yuma, AZ, 85365, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 6:00 p.m. | |
| Tue | 9:00 a.m. to 6:00 p.m. | |
| Wed | 9:00 a.m. to 6:00 p.m. | |
| Thu | 9:00 a.m. to 6:00 p.m. | |
| Fri | 9:00 a.m. to 6:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
Staff is friendly hotel is clean and quiet and around a bunch of restaurants
Business response:
Dear Robert, Thank you for your kind words! We’re thrilled to hear that you enjoyed a clean, quiet stay and that our friendly staff made a positive impression. It’s also wonderful to know our location, near a variety of restaurants, added to your convenience. We appreciate your support and look forward to welcoming you back soon to Extended Stay America. Sincerely, Hotel Management
Lots of stores near the hotel. The room did smell like stale cigarettes when we first walked in even though we requested non smoking.
Business response:
Dear Adrian, Thank you for sharing your feedback. It is reassuring to know you found the nearby shops convenient, though it is concerning that the room did not reflect your request for a smoke-free environment. A fresh and comfortable space is essential, and we regret the smell you encountered upon arrival. While designated smoking areas are provided, additional steps will be taken to reinforce policies and improve overall upkeep. Your comments are truly appreciated, as they guide us in enhancing the quality of future guest ... read more
Great room cleanliness, great customer service.
Business response:
Dear Elizabeth, It’s wonderful to hear you enjoyed a clean room and friendly service during your stay at Extended Stay America. Our team takes pride in creating a comfortable environment, and it’s gratifying to know this made a positive difference for you. Your feedback is greatly appreciated and motivates us to keep delivering attentive service. We look forward to welcoming you back on your next visit. Sincerely, Hotel Management
Check-in and check-out were easy and fast. area was quiet and felt overall pretty safe. Nice for an overnight passing stay.
Business response:
Dear Miguel, We are delighted to hear that your arrival and departure went so smoothly and that you felt comfortable during your visit! At Extended Stay America, we aim to provide a convenient and welcoming experience for every guest, whether for a quick stop or a longer stay. Thank you for sharing your thoughts, and we look forward to hosting you again soon for another pleasant and hassle-free visit. Sincerely, Hotel Management
The room itself could've been cleaned much better. When we walked in there was something red all over the bathroom counter. I assume it was nail polish but I'm thinking with a little effort it could've been cleaned off. The bathtub also looks like it could be cleaned better. We departed around 8 AM this morning and the taking go breakfast was all gone. The dog area out behind the hotel was also the same area for smokers and we non-smokers don't appreciate walking our dog in a cloud of cigarette smoke. Too overpriced for the ... read more
Business response:
Dear Georgette, Thank you for your feedback. We’re sorry to hear that your room did not meet cleanliness expectations and that the condition of the bathroom was disappointing. Your comments have been shared with our housekeeping team to ensure more thorough inspections moving forward. We also regret that breakfast was unavailable during your departure and that the designated dog area overlapped with the smoking zone. This is valuable input, and we’ll be reviewing how we can better accommodate all our guests, including those ... read more
Frequently asked questions about Extended Stay America Premier Suites - Yuma
How is Extended Stay America Premier Suites - Yuma rated?
Extended Stay America Premier Suites - Yuma has a 3.3 star rating with 1,225,411 reviews.
When is Extended Stay America Premier Suites - Yuma open?
Extended Stay America Premier Suites - Yuma is closed now. It will open tomorrow at 9:00 a.m.