This profile has been claimed by the business owner or representative.
Extended Stay America - Seattle - Bothell - West
- Hotels
- Bothell, WA
About this business
Location details
923 228th St. SE, Bothell, WA, 98021, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
The room didn't have any dishes despite having a kitchen. Not even cups for water aside from 1 flimsy plastic one in the bathroom. Breakfast was just some packaged muffins and coffee creamer was only the sweetened kind (what about people who can't have sugar??). The hotel itself is ok. Not bad. Not good. Stayed before and had a nicer and cleaner room, so maybe this was just bad luck with rooms in that it wasn't as clean as I might like but definitely have seen worse. I will probably stay at the other location next time (it i... read more
Business response:
Dear Melisa,Thank you for sharing your feedback. We apologize for the lack of dishes in your room and the limited breakfast options, especially regarding the coffee creamer. Your comments have been shared with our team to ensure we improve the guest experience in these areas. We also regret that your room did not meet the cleanliness standards you expected based on previous stays. Please know that we are committed to making necessary improvements. While we understand your decision to explore other options, we hope you will r... read more
The staff is exceptionally professional Bree and Vincent are exceptionally professional and made our stay seem like a Welcome home away from home
Exceptionally clean and safe feeling
Business response:
Dear Joseph,Thank you for your positive feedback about your stay at Extended Stay America. We are delighted you found the property exceptionally clean and safe. Your satisfaction is important to us, and we look forward to welcoming you back for another great experience.Sincerely,Hotel Management
The room was ok and provided accommodations needed. Nothing special. TV buffered often couldn't watch a football game. Very limited channels. Breakfast was a joke.
Business response:
Dear Steve, We would like to express our gratitude for choosing to stay with us. It brings us joy to know that you enjoyed your room and had a satisfactory experience during your time here. However, we sincerely apologize for the inconvenience you experienced from not being able to watch the football game on the TV due to network congestion. We will make sure to address this issue with our technical team to prevent any future occurrences. Additionally, we are sorry to hear that our breakfast options did not meet your expecta... read more
Awesome stay
Business response:
Dear Jax, Thank you for being our guest and for your wonderful feedback! Every team member here at Extended Stay America works hard to deliver a great guest experience, so we really appreciate you noticing our efforts. We hope you will visit again the next time you are in the area. Sincerely,Hotel Management
The staff was professional Specifically, Bree and Vincent, who ste exceptionally incredible at their jobs
Business response:
Dear Joseph, Thank you for sharing your positive experience! We are delighted that Bree and Vincent made such a great impression with their professionalism. Extended Stay America values team members who provide exceptional service, and we’re glad they made your stay enjoyable. We look forward to welcoming you back soon!Sincerely,Hotel Management
Frequently asked questions about Extended Stay America - Seattle - Bothell - West
How is Extended Stay America - Seattle - Bothell - West rated?
Extended Stay America - Seattle - Bothell - West has a 3.5 star rating with 1,847 reviews.
When is Extended Stay America - Seattle - Bothell - West open?
Extended Stay America - Seattle - Bothell - West is open now. It will close tomorrow at 12:00 a.m.