This profile has been claimed by the business owner or representative.
Extended Stay America - Seattle - Bothell - West
- Hotels
- Bothell, WA
About this business
Location details
923 228th St. SE, Bothell, WA, 98021, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
Everyone is super friendly and the area has everything you need for quick things or stuff needed! The beds are comfy too
Building has some wear and tear. Old, worn carpets. Breakfast is coffee and a plastic-wrapped muffin (no cream, just coffee mate in a pump dispenser). Friendly staff. A fine place to overnight. Comfy bed and no road noise. But, imo overpriced for what you get.
Business response:
Dear Elizabeth, Thank you for your honest review. We appreciate your kind words about our staff and are glad you found the bed comfortable and the location quiet. However, we regret that the condition of the building and breakfast options did not meet your expectations. Your feedback regarding the wear and tear and the value of the price will be shared with our team as we work towards improving our guest experience. We hope to serve you better in the future.Sincerely,Hotel Management
Staff was friendly, room was clean and had a little kitchen. Felt safe coming and going and parking. Was easy access to restaurants and the freeway with out the noise.
Business response:
Dear Brittni, Thank you for the excellent review! We are delighted you enjoyed the friendly staff, clean room, and convenient location at Extended Stay America. It is great to hear that the little kitchen and quiet surroundings contributed to a pleasant stay. We look forward to welcoming you back in the future!Sincerely,Hotel Management
Rooms were old
When we first got to the room, we had several items to put in the fridge.... including ice cream. We noticed the fridge was warm. Tried turning the control knob to coldest setting. It appeared fridge did not work. We notified the clerk and she came to the home to have a look. Then, strangely, she asked us to leave the room while she checked out the situation. When she came out she told us that it was unplugged and that she plugged it in. That certainly did not help the situation with the ice cream that would now melt if we d... read more
Business response:
Dear Peter, We sincerely apologize for the issues you encountered during your stay. The malfunctioning refrigerator and cleanliness concerns are not indicative of our standards. We regret the inconvenience caused by the initial state of the fridge and the lack of thorough cleaning. Your feedback is crucial, and we are addressing these issues with our team to ensure improvements. We understand your frustration with the lack of compensation for these issues and will work to enhance our guest service policies. We hope you will ... read more
gettng old
Business response:
Dear Marc, Thank you for your feedback. We understand the importance of maintaining a comfortable environment and are committed to ensuring our facilities meet guest expectations. While we continually work on updates and improvements, we appreciate your understanding and input. Your comments are valuable to us as we strive to provide a welcoming experience for all our guests. We hope to welcome you again soon.Sincerely,Hotel Management
Frequently asked questions about Extended Stay America - Seattle - Bothell - West
How is Extended Stay America - Seattle - Bothell - West rated?
Extended Stay America - Seattle - Bothell - West has a 3.5 star rating with 1,847 reviews.
When is Extended Stay America - Seattle - Bothell - West open?
Extended Stay America - Seattle - Bothell - West is open now. It will close tomorrow at 12:00 a.m.