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Extended Stay America Suites - Tampa - Casino Area
- Hotels
- Tampa, FL
About this business
Location details
6780 Lakeview Center Dr, Tampa, FL, 33619, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
First impression: the sloping stairs and wobbling handrail from the parking lot to the entrance are an accident waiting to happen. Pool but no hot tub (hot tub a priority after a long day of driving). No standard coffee/tea pot in room. Skimpy on amenities--shampoo but no conditioner or lotion. Tiny bathroom. Beds were comfy, but would definitely try to stay elsewhere next time.
Business response:
Dear Mary, Thank you for sharing your feedback. We apologize for the challenges you encountered, from the entry stairs to the limited in-room amenities and the absence of a hot tub. Guest safety and comfort are top priorities, and we will review your concerns about the handrail and stairway. We also appreciate your feedback on the room amenities and layout, as we strive to provide a well-rounded, relaxing experience. Your comments will help us make improvements, and we hope to have the opportunity to serve you better in the ... read more
This is a tale of 2 rooms. I went down recently for a concert in the area and spent the night. I reserved 2 rooms, one for myself and a friend, another for my best friend and his girlfriend. My room was nice, no real complaints, beds were actually comfortable, room was clean, overall a good nights sleep. My other friend's room was the complete opposite. Room wasn't clean, no sheets, no pillows
Business response:
Dear Guest,Thank you for your feedback. We are pleased to hear that you had a comfortable stay in your room. However, we sincerely apologize for the issues your friends experienced with their rooms, including cleanliness and missing amenities. This is certainly not the standard we strive for, and we are addressing these concerns with our team. We appreciate you bringing this to our attention and hope to have the opportunity to provide a more consistent and positive experience for all your guests during a future visit.Sincere... read more
Good quiet place
Frequently asked questions about Extended Stay America Suites - Tampa - Casino Area
How is Extended Stay America Suites - Tampa - Casino Area rated?
Extended Stay America Suites - Tampa - Casino Area has a 4.3 star rating with 754,362 reviews.
When is Extended Stay America Suites - Tampa - Casino Area open?
Extended Stay America Suites - Tampa - Casino Area is open now. It will close tomorrow at 12:00 a.m.