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Extended Stay America Suites - Tampa - Casino Area
- Hotels
- Tampa, FL
About this business
Location details
6780 Lakeview Center Dr, Tampa, FL, 33619, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
Our toilet would not flush. Maintenance left for the day and the desk clerk came to room advised us to fill back of toilet with buckets of water due to no other rooms available. The valve on toilet was adjusted and toilet filled but only one time and we were left to fill the back of toilet with cups of water. Desk staff was notified about issue at checkout and no apologies were issued staff was very passive about incident.
Business response:
Dear Candice,We sincerely apologize for the difficulties you faced during your stay. It’s disappointing to learn that the toilet issue was not resolved to your satisfaction and that you had to find temporary solutions. We also regret that our front desk team did not provide the attentive service you expected. Your feedback is invaluable in helping us identify areas for improvement, and we are committed to enhancing both our maintenance response and guest service. We truly hope you will give us another chance to prove we are ... read more
Had a nice peaceful night!
You get what you pay for
Business response:
Dear Samuel, Thank you for your feedback. We appreciate your perspective on the value of your stay. Our goal is to provide comfortable accommodations at competitive rates, and we’re glad to hear that you found our pricing reflective of your experience. Your comments are valuable as we continually strive to improve our services. We hope to have the opportunity to welcome you back to Extended Stay America for an even better stay in the future. Sincerely,Hotel Management
Mycket slitet Hotel.
Business response:
Dear Tomas,Thank you for sharing your feedback with us. We are truly sorry you found the hotel to be in a worn condition. We understand how important a well-maintained environment is for our guests' comfort. Your comments are invaluable as we continuously work to enhance our property and services. We appreciate your input and hope to have the opportunity to welcome you back for a more pleasant experience in the future.Sincerely,Hotel Management
Frequently asked questions about Extended Stay America Suites - Tampa - Casino Area
How is Extended Stay America Suites - Tampa - Casino Area rated?
Extended Stay America Suites - Tampa - Casino Area has a 4.3 star rating with 751,669 reviews.
When is Extended Stay America Suites - Tampa - Casino Area open?
Extended Stay America Suites - Tampa - Casino Area is open now. It will close tomorrow at 12:00 a.m.