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6780 Lakeview Center Dr, Tampa, FL, 33619, United States
Get directionsWeekday | Schedule | Status |
---|---|---|
Mon | 12:00 a.m. to Midnight | |
Tue | 12:00 a.m. to Midnight | |
Wed | 12:00 a.m. to Midnight | |
Thu | 12:00 a.m. to Midnight | |
Fri | 12:00 a.m. to Midnight | |
Sat | 12:00 a.m. to Midnight | |
Sun | 12:00 a.m. to Midnight |
It was Ok
Extended Stay only if necessary... It was an average or below experience.
Business response:
Dear Guest,We apologize for not meeting all of your expectations. Our goal is to provide exceptional service and ensure that every guest has a memorable stay. Your feedback is crucial in helping us identify opportunities for growth and improve our service to our guests. Please know that your satisfaction is our top priority, and we are committed to making improvements. We hope you will give us a chance to provide you with the flawless stay you deserve on a future visit. Thank you again for your feedback.Sincerely,Hotel Manag... read more
G
Undesirables hanging around front of hotel friendly with desk clerks.
Business response:
Dear Beatriz, Thank you for your feedback. We take your concerns seriously and apologize for the discomfort you experienced with individuals loitering near the hotel entrance. Your safety and comfort are our top priorities, and we will address this issue with our team to ensure a more secure environment for our guests. We appreciate your comments regarding our desk clerks and will continue to provide them with the training and support needed to maintain professionalism. We hope you’ll consider staying with us again for an im... read more
Room was clean
Business response:
Dear Ujjval, Maintaining a spotless and comfortable space is a top priority for us, and our housekeeping team takes great pride in their work. They will be thrilled to read your feedback! Your support is truly appreciated. It was our pleasure to host your visit at Extended Stay America, and we hope to see you soon.Sincerely,Hotel Management
All clean and glad to see all carpet (in rooms and hallways) is gone. Handy location. Plan on using your phone as a hotspot if you need decent internet unless you are willing to pay for "upgraded" wi-fi. Stayed for a week and all staff I interacted with were friendly.
Business response:
Dear Mark, Thank you for your feedback and for staying with us for the week! We are glad you appreciated the cleanliness and the new flooring. It is great to read that our staff made a positive impression during your stay. However, we apologize for any inconvenience with the internet, and we will continue to explore ways to improve our Wi-Fi service for all guests. We hope to welcome you back soon at Extended Stay America!Sincerely,Hotel Management
This location is close to everything you would need and the staff are great and very helpful!
Business response:
Dear Kathryn,Thank you for staying at Extended Stay America and for posting this wonderful review. We're thrilled that our convenient location made exploring the area effortless and that our staff exceeded your expectations with their exceptional service. Your satisfaction fuels our passion for exceptional service. It was a true pleasure to have you as our guest, and we hope to see you again soon.Sincerely,Hotel Management
Extended Stay America Suites - Tampa - Casino Area has a 4.3 star rating with 751,258 reviews.
Extended Stay America Suites - Tampa - Casino Area is open now. It will close tomorrow at 12:00 a.m.