Extended Stay America Suites - Tampa - Casino Area

Business response:

Thank you for your rating! 

Business response:

Dear Paul, Thank you for your feedback. We're sorry to hear about the cleanliness issues you and your friends experienced during your stay. Your comments regarding the linens and overall cleanliness are important to us, and we will address these concerns with our team to ensure improvements. We appreciate your understanding and hope you will consider giving us another chance to provide a better experience at Extended Stay America in the future. Sincerely,Hotel Management 

Business response:

Dear Ashley, Thank you for your kind words about Extended Stay America! We’re delighted to hear that you enjoyed the complimentary breakfast. Our goal is to provide a welcoming experience, and we’re glad we could contribute to your stay. We look forward to welcoming you back for another enjoyable visit!Sincerely,Hotel Management 

Business response:

Dear Alan, Thank you for your feedback. We appreciate you staying with us for the night and understand that our extended stay model may not have aligned with your expectations for a short stay. While we don’t offer amenities like a restaurant or gym, we do provide kitchens in rooms for long-term convenience. Items such as coffee makers are available upon request. We hope to better meet your needs in the future and look forward to welcoming you back.Sincerely,Hotel Management 

Business response:

Dear Amorette,We're delighted that our property's cleanliness and service met your expectations. Our team works hard to ensure a comfortable and welcoming environment. Thank you for recognizing our efforts. We appreciate your comment regarding a noticeable pet-related scent in your room. We will address this with our housekeeping team. as we're committed to continually improving to exceed your expectations. Thank you again for including Extended Stay America in your travel plans. It would be a pleasure to welcome you back an... read more