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6780 Lakeview Center Dr, Tampa, FL, 33619, United States
Get directionsWeekday | Schedule | Status |
---|---|---|
Mon | 12:00 a.m. to Midnight | |
Tue | 12:00 a.m. to Midnight | |
Wed | 12:00 a.m. to Midnight | |
Thu | 12:00 a.m. to Midnight | |
Fri | 12:00 a.m. to Midnight | |
Sat | 12:00 a.m. to Midnight | |
Sun | 12:00 a.m. to Midnight |
Business response:
Dear Marcus, thank you so much for taking the time to leave this review. We are so delighted to see that your stay was a positive one! We pride ourselves on our service and appreciate when it is recognized so positively. We truly hope to have the opportunity to welcome you again in the future. Sincerely, Hotel Management.
Business response:
Dear Chloe, thank you for the stellar review! We’re delighted that you had such a great experience with us. Your positive feedback is greatly appreciated, and we look forward to welcoming you back for another outstanding stay. Sincerely, Hotel Management.
Cheap and dated rooms. The room was relatively comfortable. But the cupboard doors were broken and it cost to get any dishes, pots, pans and such. The microwave is the smallest I have ever seen. Breakfast is next to nothing. The facilities are very dated.
Business response:
Dear Craig, Thank you for your feedback. While we are glad to hear that your room was relatively comfortable, we apologize for the issues you encountered with the cupboard doors and the additional cost for kitchen items. We also regret that the microwave and breakfast did not meet your expectations. Your comments about the condition of the facilities are appreciated, and we will review these areas for potential improvements. We value your input and hope to have the opportunity to provide you with a better experience in the f... read more
Simone and Tod the manager was very kind helpful and courteous each time I visited this I would recommend and always visit this establishment
Business response:
Dear Amos,All of us here at Extended Stay America greatly appreciate your kind comments and excellent rating. It was delightful to know that the thoughtful service provided by our team exceeded your expectations. We could not be more delighted to read about the special attention you received from Simone and Tod. We are fortunate to have them as a team member, and it is no surprise to see the dedicated service they demonstrated to you during your stay. Thank you for the exceptional review and recommendation. We hope to have y... read more
Excellent customer service I Would like to say the customer service Is what makes my stays there more pleasurable. From the first visit to the present; Jacob set the stage for me to be an ongoing Guest. He is ALWAYS patient, kind and accommodating. Jen and Mona are very helpful even when the place is very busy, they will make the time and not forget about you; helping as soon as they can, in a timely manner. Last but not least, the General Manager Mr Angel, who not only over sees his staff but will also be quick to assist yo... read more
Business response:
Dear Lorenzo, Thank you for your wonderful feedback! We are thrilled to hear that Jacob, Jen, Mona, and Mr. Angel made your stay so enjoyable. Our team strives to provide exceptional service, and it's rewarding to know their efforts are appreciated. While we may not be a five-star hotel, we aim to offer a five-star experience through our dedicated staff. We look forward to welcoming you back to Extended Stay America for another relaxing stay soon!Sincerely,Hotel Management
Extended Stay America Suites - Tampa - Casino Area has a 4.3 star rating with 749,820 reviews.
Extended Stay America Suites - Tampa - Casino Area is open now. It will close tomorrow at 12:00 a.m.