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Extended Stay America Suites - Tampa - Casino Area
- Hotels
- Tampa, FL
About this business
Location details
6780 Lakeview Center Dr, Tampa, FL, 33619, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
Adequate . Adequate.Nothing special. Man hanging around the lobby. Nowhere to sit down and talk with friends .hours are difficult if you need anything, noone is around.
Business response:
Dear Monica,Thank you for sharing your feedback. We genuinely regret not meeting all of your expectations, as our goal is to provide an excellent visit for every guest. We will address your concerns with our team. Your comfort and safety are our top priority, and we are committed to providing a welcoming and comfortable environment for all our guests. Thank you for your feedback. We hope you will give us another chance to demonstrate the excellent service you should have experienced on this visit.Sincerely,Hotel Management
Stocking the room was poorly done. The hotel desk closes overnight from 10 p.m. to 9 a.m. Therewere two bath towels, no hand towels, no wash clothes, and no way to make coffee. There was no microwave and zero cooking utensils. A small pot for boiling water and a cup or two would have been helpful. The vinyl sofa was worn and needed to be reupholstered. There was only one chair at the kitchen counter dining area when there should have been two chairs. Accessablity was good.
Business response:
Dear Teresa, Thank you very much for staying at our hotel. We apologize for anything other than a completely satisfying stay and appreciate the feedback. Your honest comments will be shared with our associates, and we will use them for future improvements. We hope to welcome you in the future so that you can enjoy the elevated experience you always deserve.Sincerely,Hotel Management
CLEANING NOT PROVIDED UNLESS WE STAY 7+DAYS. CHANGE BY OURSELVES BASIS. NO GARNISH NOR COOKING TOOLS, AS THEY DON'T HAVE ENOUGH STOCK. You have to bring bathroom towels to counter for 1:1 changes. and they never count and give less towels then we return. Provided breakfast was beyond my expectations well below. almost nothing to eat. 1 stay, maybe I can recomend but not more.
Business response:
Dear Guest, Thank you for taking the time to review your stay with us. We apologize for the inconvenience regarding the cleaning policy and the lack of cooking tools in your room. Your comfort is important to us, and we regret that our services did not meet your expectations during your stay. We appreciate your comments about the breakfast offerings and will work to improve our selection. Your insights are valuable, and we will address these concerns with our team to enhance our guest experience. We hope you will consider gi... read more
Business response:
Thank you for the review! We are glad you had a great experience. We hope to see you again soon.
It was nice and quiet, and clean.
Great view, small rooms.
Business response:
Dear antawian, We appreciate you taking the time to share your experience with us. We are delighted to learn that you found the views to be spectacular. It was our pleasure to accommodate your visit here at Extended Stay America. We look forward to welcoming you back again soon!Sincerely,Hotel Management
Frequently asked questions about Extended Stay America Suites - Tampa - Casino Area
How is Extended Stay America Suites - Tampa - Casino Area rated?
Extended Stay America Suites - Tampa - Casino Area has a 4.3 star rating with 749,732 reviews.
When is Extended Stay America Suites - Tampa - Casino Area open?
Extended Stay America Suites - Tampa - Casino Area is open now. It will close tomorrow at 12:00 a.m.