Extended Stay America Suites - Tampa - Casino Area

Business response:

Dear Lance, We appreciate you for choosing to stay at Extended Stay America again. It's great to know you had a wonderful stay and were pleased with everything we offered, including the friendly staff and location being near restaurants and shopping centers. Please revisit us soon for another flawless experience. Sincerely,Hotel Management 

Business response:

Thank you for taking the time to complete this survey. We appreciate your feedback, and we are glad to hear you enjoyed your stay. We look forward to seeing you again in the future. 

Business response:

Dear Dana, Thank you for sharing your experience at our hotel. We sincerely apologize for the discomfort you experienced during your stay, including the condition of the building and lobby. Your comfort is important to us; we understand how these factors impacted your experience. We are committed to making necessary improvements and enhancing our services to provide a more pleasant environment for our guests. We appreciate you bringing these concerns to our attention and hope you will consider staying with us again in the fu... read more

Business response:

Dear Jae, We are delighted you chose to stay with us at Extended Stay America. We want to be a true home away from home for travelers, so our highest priority is to make sure every guest has a relaxing experience with comfortable accommodations. Thank you for taking time out of your busy day to recognize our efforts. We hope to welcome you again soon.Sincerely,Hotel Management