Extended Stay America Suites - Tampa - Casino Area

Business response:

Dear Daysi, Thank you for your feedback! We’re glad to hear that you had a good experience during your stay at Extended Stay America. Our team strives to provide excellent service and a comfortable environment for all our guests, and we’re happy that we were able to meet your expectations. We appreciate you taking the time to share your thoughts and look forward to welcoming you back for another enjoyable stay in the future. Sincerely,Hotel Management 

Business response:

Dear James, It was a pleasure having you as our guest at Extended Stay America, and we want to thank you for sharing your review with other travelers. It's great to hear you enjoyed your stay and that our spotless property and exceptional service met all your expectations! We look forward to sharing your positive feedback with our team.We hope you will revisit the next time you are in the area.Sincerely,Hotel Management 

Business response:

Dear aly, Thank you for your feedback. We’re sorry to hear that our room service did not meet your expectations. We are committed to providing excellent service and are reviewing our room service procedures to ensure they align with our standards. Your comments are important to us as we strive to improve. We hope to have the chance to offer you a more satisfying experience on your next visit. Sincerely,Hotel Management 

Business response:

Dear Jax, Thank you for being our guest and for your wonderful feedback! Every team member here at Extended Stay America works hard to deliver a great guest experience, so we really appreciate you noticing our efforts. We hope you will visit again the next time you are in the area. Sincerely,Hotel Management