Extended Stay America Suites - Tampa - Casino Area

Business response:

Dear Jorge,Thank you for being our guest and for taking the time to review your experience at Extended Stay America. It's so nice to know you found your suite comfortable and that you were pleased with the exceptional service from our staff. We work hard to provide high levels of service, so we will share your compliments with our team to let them know their efforts are appreciated.Thank you for choosing our hotel, and we look forward to welcoming you back soon!Sincerely,Hotel Management 

Business response:

Dear Marc, Thank you for your feedback. We understand the importance of maintaining a comfortable environment and are committed to ensuring our facilities meet guest expectations. While we continually work on updates and improvements, we appreciate your understanding and input. Your comments are valuable to us as we strive to provide a welcoming experience for all our guests. We hope to welcome you again soon.Sincerely,Hotel Management 

Business response:

Dear Yamica, Thank you for your feedback. We are sorry to hear that your stay did not meet your expectations. We value your input and will use it to improve our services. We hope you’ll consider giving us another opportunity in the future.Sincerely,Hotel Management