Extended Stay America Suites - Tampa - Casino Area

Business response:

Dear Transparent, Thank you for your feedback! We’re delighted to hear you were satisfied with your stay at Extended Stay America. Your comfort is important to us, and we appreciate you choosing our hotel. We look forward to welcoming you back for another enjoyable visit!Sincerely,Hotel Management 

Business response:

Dear Gracy, Thank you for sharing your wonderful review of your visit to Extended Stay America with your kids. Our goal is to make your stay as comfortable as possible and to assist you with whatever you need. Therefore, we especially appreciate your lovely comments about the service provided by our team, and we will surely share your compliments with them! Thanks again, and we hope you will stay with us again in the future. Sincerely,Hotel Management 

Business response:

Dear Aline, Thank you for your kind feedback! We're thrilled to hear that you enjoyed the spacious suite and found the beds comfortable during your stay. It's great to know that the layout met your group's needs. Our team at Extended Stay America is dedicated to providing excellent accommodations, and we appreciate your compliments. We look forward to welcoming you back!Sincerely,Hotel Management 

Business response:

Dear Jerome, Thank you for your review. We are sorry that your breakfast experience was not as per expectations. We follow our brand standards in selecting items offered at our breakfast, but we always welcome feedback on improving our guest experience. In response to your remarks, we will instruct our team to keep an eye on refilling the supplies. Also, we regret the noise disturbance which disturbed your sleep. Our front desk team is always there to assist you. We hope you will revisit us the next time you are in the area ... read more