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Extended Stay America - Washington D.C. - Chantilly - Dulles South
- Hotels
- Chantilly, VA
About this business
Location details
14420 Chantilly Crossing Ln., Chantilly, VA, 20151, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
Pleasing, Perfect for what we needed This was a perfect hotel for us. We didn’t need anything over-the-top as we just needed a place to rest after a concert. Hotel is located in a very nice area with plenty of food options and shopping centers close by within minutes.
Business response:
Dear Kayla, thank you for choosing Extended Stay America for your recent stay. We are glad that you have enjoyed most aspects of our hotel and also pleased you enjoyed the excellent location. We are fortunate to have so many choices for shopping and dining nearby. Thank you again for sharing your review, and we look forward to welcoming you again whenever your travels bring you back to our area. Sincerely, Hotel Management
Good Stay This hotel rating should really be at least a 7. They have a friendly staff and the hotel was clean.
Business response:
Dear Jason, on behalf of our entire team, thank you for posting such wonderful feedback about Extended Stay America. We are thrilled to receive your thoughtful review on our staff being friendly and the hotel being so comfortable and completely spotless. We will be sure to share this review with our entire team. We hope to welcome you back soon! Sincerely, Hotel Management
It was good
Business response:
Sally, we appreciate you taking the time to leave your four-star rating regarding your visit to Extended Stay America. It is a pleasure to know you enjoyed your time with us. Your feedback is essential to us! We appreciate your patronage and look forward to having a chance to serve you again in the future. Sincerely, Hotel Management
Business response:
Dear Julia, we hope your overall stay with us was pleasant. Our goal is to deliver an exceptional experience for our guests that exceeds their expectations. Therefore, we want to apologize for any frustrations or inconveniences you may have had during your visit. Look forward to welcoming you back soon. Sincerely, Hotel Management
Ok Roaches
Business response:
Antoine, thank you for your review. We are happy to know you had an overall pleasant stay with us. However, we are sorry for the insects you encountered. Our pest control provider has serviced the hotel, and we are working to ensure such issues do not happen in the future. On behalf of everyone here, we invite you to revisit us for a better experience. Sincerely, Hotel Management
Eh.. for $100 Loud airplane noises(expected) rooms not clean, mold on walls, stains in tub, room had 3 lights out, found hair in sheets , guests loud all through the night. “Breakfast” was a stale muffin with watery coffee and a granola bar. Room smelled heavily, outdated appliances with stains all over.
Business response:
Dear Dnasia, it wasn't very reassuring to read your comments concerning your stay at our hotel. Please accept our apologies, as we never mean to disappoint our guests. We can assure you that what you experienced is not acceptable by our standards. We will take the proper action as we are committed to providing every guest with a wonderful experience. Thank you again for your candid feedback, as this helps us to improve the experience for future guests. We truly appreciate your feedback. Sincerely, Hotel Management
Frequently asked questions about Extended Stay America - Washington D.C. - Chantilly - Dulles South
How is Extended Stay America - Washington D.C. - Chantilly - Dulles South rated?
Extended Stay America - Washington D.C. - Chantilly - Dulles South has a 3.3 star rating with 1,188 reviews.
When is Extended Stay America - Washington D.C. - Chantilly - Dulles South open?
Extended Stay America - Washington D.C. - Chantilly - Dulles South is open now. It will close tomorrow at 12:00 a.m.