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Extra Space Storage

4.9

About this business

Location details

56 Pameacha Ave, Middletown, CT, 06457, United States

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WeekdayScheduleStatus
Mon06:00 a.m. to 10:00 p.m.
Tue06:00 a.m. to 10:00 p.m.
Wed06:00 a.m. to 10:00 p.m.
Thu06:00 a.m. to 10:00 p.m.
Fri06:00 a.m. to 10:00 p.m.
Sat06:00 a.m. to 10:00 p.m.
Sun06:00 a.m. to 10:00 p.m.
4.9471 reviews
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Breiana L.'s profile image
Breiana L. 
rating
5 years ago

I helped my client purchase two storage units here at ExtraSpace and they have been so helpful and patient! Jason was great! He explained everything to the T and made sure my client felt comfortable with the outcome! They ended up making a mistake with my clients account and rectified the situation with ease! If you're looking for storage with a reliable and personable staff try them out!! 

Business response:

Hi Breiana, thank you for taking the time to leave your feedback! We pride ourselves on having a friendly, knowledgeable staff, so we are thrilled to hear that you had such a positive experience renting with Jason. Don't hesitate to stop by the office or contact us at 888-storage if you need anything else in the future! 

Michael M.'s profile image
Michael M. 
rating
10 years ago

Extra storage was awsome from the begining. From the office to follow up e mails they show nothing but excellent customer service. The facility is clean, and well kept. I feel completly safe while there and i know my stuff is well secure. Thank you to paul for all your help. 

Rose H.'s profile image
Rose H. 
rating
10 years ago

This is a great place to store your stuff! We closed out a unit today that we've had for two years -- it was time to get rid of most of its contents. The staff here were helpful and closing out was a breeze. They were able to cancel my automatic billing before it dipped into my bank account for another month's rental tomorrow. This is the cleanest, safest place you could ever want for storage. If we ever need the space again, Extra Space will be our choice. 

Cynthia K.'s profile image
Cynthia K. 
rating
10 years ago

Dan and Paul, thank you for all your help! We've rented space from this location for the past two years, and both guys have bent over backwards to provide great personalized service, such as locating movers, reserving spaces and locks, etc. as I coordinate from out of state. 

D D.'s profile image
D D. 
rating
11 years ago

Very happy with our decision to try another option for our storage needs. Have used facilities that store outside and have had a pod sitting outside in driveway for an extended period of time. Extra Space Storage provides excellent service and most important my belongings are in a safe, clean environment. I highly recommend ESS for your storage needs. . 

Chris D.'s profile image
Chris D. 
rating
11 years ago

VERY VERY HELPFUL! Very knowledgeable about storage needs, and how to size the storage unit to fit your needs! Any questions I had were quickly answered, with NO "UHHHH, UMMMM, Let Me Check, I don't know" answers! Facility was very clean, Lighted everywhere, and cameras. I felt very safe in and around this facility. Prices are fair, this is INDOOR storage, with 4 floors. They even have climate controlled units! When i was searching for a unit the girl took me up to the unit to look at the size, and when I wanted to look at a... read more

Little C.'s profile image
Little C. 
rating
a day ago

Our items were recently auctioned off without any notice. There was no letter, no email, no nothing. There were issues with the right address, however it was rectified before the sale. That's family photos, of my children from they were babies, private documents, clothes, books-- gone... I hope the sale can be stopped in time, as the money to pay has been acquired. The representative has expressed an understanding attitude willing to rectify the situation, so I do hope our wishes our fulfilled. I'll remove the review if th... read more

Business response:

We sincerely apologize for any inconvenience caused by the auction of your items without proper notice. We understand how distressing this situation must be for you, especially given that these items include irreplaceable family photos of your children and important personal documents. We take this matter very seriously and want to work with you immediately to resolve this situation. Please contact us at (860) 347-4900 as soon as possible so we can address this urgently and explore all available options to rectify this situa... read more

Frequently asked questions about Extra Space Storage

How is Extra Space Storage rated?

Extra Space Storage has a 4.9 star rating with 471 reviews. 

When is Extra Space Storage open?

Extra Space Storage is open now. It will close at 10:00 p.m.