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Extra Space Storage
- Self Storage
- Fairfax, VA
About this business
Location details
2944 Prosperity Ave, Fairfax, VA, 22031, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 06:00 a.m. to 10:00 p.m. | |
| Tue | 06:00 a.m. to 10:00 p.m. | |
| Wed | 06:00 a.m. to 10:00 p.m. | |
| Thu | 06:00 a.m. to 10:00 p.m. | |
| Fri | 06:00 a.m. to 10:00 p.m. | |
| Sat | 06:00 a.m. to 10:00 p.m. | |
| Sun | 06:00 a.m. to 10:00 p.m. |
RecommendedI had an excellent experience at the storage facility thanks to Everitt. His customer service was exceptional—he paid close attention to every detail and consistently went above and beyond to ensure a smooth experience. Communication was clear, timely, and professional throughout the entire process, and I felt genuinely taken care of from start to finish. What stood out most was his integrity and follow-through. When I initially arrived, there were no units available that met my needs. However, before I even left, a unit be... read more
Business response:
Thank you immensely for recognizing Everitt's exceptional service and attention to detail, Chole. His dedication truly makes a difference, and we are thrilled to hear about your excellent experience at our storage facility. It's wonderful to know that Everitt's commitment to clear, timely, and professional communication made you feel genuinely taken care of throughout the entire process. We're particularly pleased that his attentiveness and follow-through stood out to you, especially when he immediately sought you out about ... read more
RecommendedMonique at the Fairfax site is amazing to work with. Got me situated with 2 storage units and it took minutes! Excellent customer service!
Business response:
Your positive feedback is greatly appreciated. Thank you for sharing your experience with Monique at the Fairfax site.
RecommendedMonique is terrific. Helped me out switching from a larger to a small unit as I decided to downsize some things I just realized I really didn’t need. Very professional and a very pleasant personality. I’ve been a customer for going on 6 years and I’m a very happy customer.
Business response:
Thanks for the kind words about Monique! So glad she helped with your downsizing and that you've been happy for 6 years.
RecommendedFacility is clean and well-lit. It feels safe. Monique has been helpful and polite in all interactions.
Business response:
We are delighted to hear about your positive experience. Thank you for recognizing Monique's helpful service and our facility's cleanliness and security measures.
RecommendedAnika fue muy buena me contestó todas mis preguntas
Business response:
Creemos que Anika también es genial! Gracias por recomendarnos Miguel. ¡No dude en comunicarse con 888-STORAGE si necesita algo!
RecommendedPlace is clean and safe. Staff are helpful and friendly
Business response:
Thank you for your feedback, Coretta! Providing renters with clean and secure facilities is our top priority. We're glad our team was helpful and friendly. Don't hesitate to reach out at 888-STORAGE if you need anything!
RecommendedThis property wad very clean and accessible. the store manager Ms. Anika was very helpful and answered all my questions. Price of the rental does not break the bank either.
Business response:
Hi Baldby, Thank you for taking the time to leave your feedback! We pride ourselves on having a friendly, knowledgeable staff, so we are thrilled to hear that you had such a positive experience renting with Ms. Anika! Don’t hesitate to call us at 888-storage if you need anything.
RecommendedThe storage are very clean and cheap. Thanks…………..
Business response:
Hi Farzaneh, your kind words are appreciated! We make it a priority to provide clean, well-maintained facilities and are so glad to hear your experience reflects that. Please stop by the office or reach out to us at 888-storage if you have any questions!
RecommendedBueno Anika Henry bien servicio
Business response:
Gracias por elegir a Extra Space Storage, Leo. ¡Estamos aquí para ayudarle, si usted tiene alguna duda o si necesita ayuda con su arrendamiento! ¡Por favor llámenos al (703) 207-1600 , si tiene cualquier pregunta!
Frequently asked questions about Extra Space Storage
How is Extra Space Storage rated?
Extra Space Storage has a 4.9 star rating with 944 reviews.
When is Extra Space Storage open?
Extra Space Storage is open now. It will close at 10:00 p.m.