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Extra Space Storage

4.9

About this business

Location details

1242 W Washington Blvd, Chicago, IL, 60607, United States

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WeekdayScheduleStatus
Mon09:30 a.m. to 6:00 p.m.
Tue09:30 a.m. to 6:00 p.m.
Wed09:30 a.m. to 6:00 p.m.
Thu09:30 a.m. to 6:00 p.m.
Fri09:30 a.m. to 6:00 p.m.
Sat09:00 a.m. to 5:30 p.m.
SunClosed
4.9814 reviews
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Ginger T.'s profile image
Ginger T. 
rating
8 years ago

As others have said, Ketora was phenomenal. I got checked in quickly, and though she said she'd been having a slightly challenging day, I saw her treat several other customers with enormous amounts of respect and a smile - even saving one of her customers from getting a ticket because he hadn't turned on his hazards when he parked outside. She also helped me get my 9' cargo van into and out of the storage unit - since I wasn't feeling very confident with it in the smaller spaces. And as for the rate increases a couple of pe... read more

Diane D.'s profile image
Diane D. 
rating
8 years ago

Ketora, the store manager, is amazing! This was my first time renting out a storage locker. She was very helpful, professional, and knowledgeable. She made it very easy & stress free. The actual storage lockers are very clean and tidy. I would definitely recommend this place for storage. 

Katie L.'s profile image
Katie L. 
rating
9 years ago

Adam is the absolute best!! From beginning to end my experience was unreal at extra space! By the end I felt like he was not just a massive help and calming presence during a stressful move, but a great friend. I almost felt inclined to keep the space further from my new home just so I could interact with him! The facilities are spotless, everything is in amazing working order, and I would wholeheartedly recommend anyone and everyone use this location! 

Celeste a'Leah M.'s profile image
Celeste a'Leah M. 
rating
10 years ago

This friendly & helpful staff have helped heal the horrible experience I had last time I rented a storage space in the city. Phew. what a breath of fresh air! 

Stephanie C.'s profile image
Stephanie C. 
rating
10 years ago

Christine rocks. There was a mix up where an employee told us he was holding the unit for us until the next day and it was rented to another person. She worked with us to get us a comparable unit at a good price. Always great when a store manager goes above and beyond to keep your business. Our move was running about five hours late and she gave us a 24 hour access code that allowed us to move when we were able to. it is a small but very nice touch that they play music in the storage area. Makes it far less creepy! 

Stephanie R.'s profile image
Stephanie R. 
rating
10 years ago

Christine rocks. There was a mix up where an employee told us he was holding the unit for us until the next day and it was rented to another person. She worked with us to get us a comparable unit at a good price. Always great when a store manager goes above and beyond to keep your business. Our move was running about five hours late and she gave us a 24 hour access code that allowed us to move when we were able to. it is a small but very nice touch that they play music in the storage area. Makes it far less creepy! 

Rita G.'s profile image
Rita G. 
rating
10 years ago

Very friendly and informative staff. Very professional. I got what I needed in a timely manner. The use of the van is sooo helpful! 

Zhi Y.'s profile image
Zhi Y. 
rating
10 years ago

People are really nice and helpful. I find the perfect storage unit right away when I paid a visit there. The unit is clean and temperature controlled. Easy to find and park. Also the price is great! We have the first month off for the three month contract and it is amazing to find some places close to downtown. They also provide free truck to move in. Highly recommended! 

Kristen G.'s profile image
Kristen G. 
rating
10 years ago

We could have not had a better storage experience, thanks to Angie. She has been incredibly friendly and accommodating from move-in until discussing move-out. No pressure or negotiating. Really nice facility, especially when dealing with Chicago's many seasons. Great move-in van available, wish their insurance covered move-out too! This was the best part of our moving process. Would never dread finding a storage place again and would recommend to anyone. Thank you Angie! 

Frequently asked questions about Extra Space Storage

How is Extra Space Storage rated?

Extra Space Storage has a 4.9 star rating with 814 reviews. 

When is Extra Space Storage open?

Extra Space Storage is closed now. It will open tomorrow at 9:00 a.m.