Extra Space Storage

Ginger T. 

on Yelp

8 years ago

As others have said, Ketora was phenomenal. I got checked in quickly, and though she said she'd been having a slightly challenging day, I saw her treat several other customers with enormous amounts of respect and a smile - even saving one of her customers from getting a ticket because he hadn't turned on his hazards when he parked outside. She also helped me get my 9' cargo van into and out of the storage unit - since I wasn't feeling very confident with it in the smaller spaces. And as for the rate increases a couple of pe... read more

Diane D. 

on Yelp

8 years ago

Ketora, the store manager, is amazing! This was my first time renting out a storage locker. She was very helpful, professional, and knowledgeable. She made it very easy & stress free. The actual storage lockers are very clean and tidy. I would definitely recommend this place for storage. 

Katie L. 

on Yelp

9 years ago

Adam is the absolute best!! From beginning to end my experience was unreal at extra space! By the end I felt like he was not just a massive help and calming presence during a stressful move, but a great friend. I almost felt inclined to keep the space further from my new home just so I could interact with him! The facilities are spotless, everything is in amazing working order, and I would wholeheartedly recommend anyone and everyone use this location! 

Celeste a'Leah M. 

on Yelp

10 years ago

This friendly & helpful staff have helped heal the horrible experience I had last time I rented a storage space in the city. Phew. what a breath of fresh air! 

Stephanie C. 

on Yelp

10 years ago

Christine rocks. There was a mix up where an employee told us he was holding the unit for us until the next day and it was rented to another person. She worked with us to get us a comparable unit at a good price. Always great when a store manager goes above and beyond to keep your business. Our move was running about five hours late and she gave us a 24 hour access code that allowed us to move when we were able to. it is a small but very nice touch that they play music in the storage area. Makes it far less creepy! 

Stephanie R. 

on Yelp

10 years ago

Christine rocks. There was a mix up where an employee told us he was holding the unit for us until the next day and it was rented to another person. She worked with us to get us a comparable unit at a good price. Always great when a store manager goes above and beyond to keep your business. Our move was running about five hours late and she gave us a 24 hour access code that allowed us to move when we were able to. it is a small but very nice touch that they play music in the storage area. Makes it far less creepy! 

Rita G. 

on Yelp

10 years ago

Very friendly and informative staff. Very professional. I got what I needed in a timely manner. The use of the van is sooo helpful! 

Zhi Y. 

on Yelp

10 years ago

People are really nice and helpful. I find the perfect storage unit right away when I paid a visit there. The unit is clean and temperature controlled. Easy to find and park. Also the price is great! We have the first month off for the three month contract and it is amazing to find some places close to downtown. They also provide free truck to move in. Highly recommended! 

Kristen G. 

on Yelp

10 years ago

We could have not had a better storage experience, thanks to Angie. She has been incredibly friendly and accommodating from move-in until discussing move-out. No pressure or negotiating. Really nice facility, especially when dealing with Chicago's many seasons. Great move-in van available, wish their insurance covered move-out too! This was the best part of our moving process. Would never dread finding a storage place again and would recommend to anyone. Thank you Angie!