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Extra Space Storage

4.9
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About this business

Store your belongings at Extra Space Storage on 2420 E Stop 11 Rd in Indianapolis, IN today! Our large selection of storage units, climate controlled units, drive up access, exceptional security, electronic gate access and helpful staff make finding the right self storage unit for you easy and hassle-free. Experience the professionalism, cleanliness, and commitment to exceptional customer service that Extra Space Storage is known for. Contact us today to reserve your storage unit or set up a time to stop by and take a tour o... read more

Location details

2420 E Stop 11 Rd, Indianapolis, IN, 46227, United States

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WeekdayScheduleStatus
Mon9:30 a.m. to 6:00 p.m.
Tue9:30 a.m. to 6:00 p.m.
Wed9:30 a.m. to 6:00 p.m.
Thu9:30 a.m. to 6:00 p.m.
Fri9:30 a.m. to 6:00 p.m.
Sat9:00 a.m. to 5:30 p.m.
SunClosed
4.91,298 reviews
5
1,166
4
65
3
13
2
0
1
0
54 reviews have no rating
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Bradley H.'s profile image
Bradley H. 
on Birdeye

3 years ago

The experience was professional and respectful. The employee was very polite and helpful and made the meeting and purchase delightful. I would recommend this place for sure.  

Business response:

Thanks for the great review, Bradley! We aim for friendly and helpful staff and are so glad to hear that was your experience! Please call us at (317) 882-8909 if you have any questions! 

derek h.'s profile image
derek h. 
on Birdeye

3 years ago

They almost got it down just a little more tweaking and they’ll have it 

Business response:

We appreciate you taking the time to leave a rating, Derek! Thank you for choosing Extra Space Storage.  Please stop by the office or reach out to us at 888-storage if you have any questions!  

Greg S.'s profile image
Greg S. 
on Birdeye

3 years ago

This has been a wonderful experience—much easier than I expected. I strongly recommend ExtraSpace Storage! My facility is clean and the staff members are very helpful. 

Business response:

Hi Greg, thank you for your review! We're so happy to hear that your experience with the quality and cleanliness of the facility has been positive! Don't hesitate to reach out to us at 888-storage if you need anything!   

Philip C.'s profile image
Philip C. 
on Birdeye

3 years ago

easy access friendly employees and very convenient  

Robin M.'s profile image
Robin M. 
on Birdeye

3 years ago

Process was made very easy. I stopped in to buy a lock at the front office and they already provided me one in my unit.  

Business response:

Thank you, Robin. We appreciate your review. We are thrilled you had a great experience with Extra Space Storage. Don't hesitate to reach out if you need anything!   

Bryan  C.'s profile image
Bryan C. 
on Birdeye

3 years ago

Easy process to signup online and was fast and convenient ready to move your belongings into storage unit same day  

Business response:

Thank you for the excellent rating, Bryan! We're happy we were able to provide a smooth rental experience. If you need anything in the future, feel free to stop by or call us at 888-storage. 

Lori Miller McFarland's profile image
Lori Miller McFarland 
recommend  Recommended
3 years ago

I reserved my storage space in a few minutes over the phone. Easy access getting into the place. Pleased with storage area. Clean and safe !! 

Business response:

Thanks for the positive review, Lori! We work hard to keep our facilities safe and clean for our customers. Don't hesitate to reach out if you need anything! 

Jamie Miller Taylor's profile image
Jamie Miller Taylor 
recommend  Recommended
3 years ago

I would give you a 5-star but when I got in there I had to pay $11 for insurance Plus 24 for the first time and I was supposed to get an out unit in I got a hallway in so I wasn't happy about that the prices good though and the salesman was super 

Business response:

Thank you for sharing your feedback, Jamie Miller. We're sorry to hear you're unhappy with your experience renting with us. We'd love a chance to make things right, please call us at 888-storage. 

Lisa Catalanello Blaser's profile image
Lisa Catalanello Blaser 
recommend  Recommended
3 years ago

The gentleman helping me was very nice and helpful. 

Business response:

Hi Lisa Catalanello, thank you for the positive rating! We are happy to hear about your positive experience with Extra Space Storage.  

Frequently asked questions about Extra Space Storage

How is Extra Space Storage rated?

Extra Space Storage has a 4.9 star rating with 1,298 reviews. 

When is Extra Space Storage open?

Extra Space Storage is open now. It will close at 6:00 p.m.