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Extra Space Storage
- Self Storage
- Los Angeles, CA
About this business
Location details
5825 Santa Monica Blvd, Los Angeles, CA, 90038, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 06:00 a.m. to 10:00 p.m. | |
| Tue | 06:00 a.m. to 10:00 p.m. | |
| Wed | 06:00 a.m. to 10:00 p.m. | |
| Thu | 06:00 a.m. to 10:00 p.m. | |
| Fri | 06:00 a.m. to 10:00 p.m. | |
| Sat | 06:00 a.m. to 10:00 p.m. | |
| Sun | 06:00 a.m. to 10:00 p.m. |
It's clean, great location and Wendy the manager is very gracious. A few things I don't like is that it's not air conditioned which during the summer it's very warm in the hallways. The other thing I don't like is that Wendy charged me the highest rate until I told her I looked online, then she went online and gave me a better rate. I was also very dissappointed to find out that after only renting for 5 months my payment has now gone up $15 more!! I think that's not fair, especially since I upgraded in the middle of my fir... read more
I have been using Extra Space Storage for about 5 years, ,for mostly work and now for personal. I love & loved that: - It's always clean - Wendy Rocks! The staff is great to my boss's and staff. - They called everytime I received a package - I can access my unit w/no problem anytime w/extended hours They make my life easier!
After I just finished moving from San Francisco to Los Angeles, the last thing I wanted to do was deal with a storage facility. I was utterly amazed at the customer service I received from Wendy. They gave me a free month of storage (bc I mentioned Yelp), took me on a tour, and was extremely thorough and fast. I can trust that my belongings will be safe at this facility and I would highly recommend using Extra Space Storage.
Been using Extra Space Storage on Santa Monica for my job since September and I'm a pretty satisfied customer thus far! Took a couple stars off for a few minor things, but you should know that this place is pretty rockin as far as storage spaces go and the staff members are really excellent. PROS: -Right off the 101 -Wendy and Ray are the BEST! They call every time we get a package! -They let me bring my puppy Mikey (and even remember his name) -Clean restroom in the office -Lots of security cameras CONS: -The dumpster is... read more
I'm not organized. No matter how hard I try, it just never works out in my favor. I mean, I can keep up with it and know where things are or how I did this and how I did that, but if anyone ever needed an explanation of my filing or working process, it would never make sense. Enter Extra Space Storage. They allow for my excessive "stuff" to be packed away and then they do this wonderful thing like give me access to it any time I need it! They help relieve the amount of stuff in my immediate vicinity, which is money in my boo... read more
5 well-deserved stars. I will shout the Extra Space Storage gospel from the rooftops! I LOVE these guys! Wendy and her crew over at ESS have made my life a lot easier. You see when you run the most kick ass market of rockin' yelpers you find yourself knee deep in Yelp swag and when you live in a small apartment you ask yourself 'Where the hell am I going to put all this ish???' Luckily, after some serious research I came upon ESS over on Santa Monica Blvd. Not only is it super clean, but the staff could not be nicer. I broug... read more
As I write this review I also begin a personal journal on my YELPING evolution. I'm not certain, but writing a review solely to spite someone else who conjured up a questionably negative review has got to indicate signs of some sort of growth. Am I now beginning to scribe reviews while standing upright? Do I now review with moral conviction after some sort of epiphany? Who knows? Those philosophical battles shall serve as the impetus for the journal. Without naming names, I shall call into question the second perso... read more
The facility is clean and secure, and the staff is helpful, knowledgeable and friendly. I never had any problems in 2 years of having a space there. I probably had to access the space more often than most, and every time I was there it was clean and well maintained. Highly recommended.
This location is trash. My unit was broken into and their mediocre attempt to notify me of the break in was an email with a subject line that looked like spam. Did I have insurance on the unit? Yes. Did they pay me for my losses? No. Avoid this location and storage company, there are far better options out there.
Frequently asked questions about Extra Space Storage
How is Extra Space Storage rated?
Extra Space Storage has a 4.9 star rating with 1,017 reviews.
When is Extra Space Storage open?
Extra Space Storage is open now. It will close at 10:00 p.m.