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Extra Space Storage - Medford, MA

4.9
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About this business

Store your belongings at Extra Space Storage on 970 Fellsway Medford, MA today! Our large selection of storage units, climate controlled units, exceptional security, electronic gate access, all-hours access and helpful staff make finding the right self storage unit for you easy and hassle-free. Experience the professionalism, cleanliness, and commitment to exceptional customer service that Extra Space Storage is known for. Contact us today to reserve your storage unit or set up a time to stop by and take a tour of our facili... read more

Location details

970 Fellsway, Medford, MA, 02155, United States

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WeekdayScheduleStatus
Mon9:30 a.m. to 6:00 p.m.
Tue9:30 a.m. to 6:00 p.m.
Wed9:30 a.m. to 6:00 p.m.
Thu9:30 a.m. to 6:00 p.m.
Fri9:30 a.m. to 6:00 p.m.
Sat9:00 a.m. to 5:30 p.m.
SunClosed
4.9693 reviews
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Bad M.'s profile image
Bad M. 
on Birdeye

2 years ago

Excellent service. 

Business response:

Thank you for the review, Bad! We are so glad you had a positive experience with Extra Space. Don't hesitate to reach out to us at 888-storage if you need anything!   

Karen H.'s profile image
Karen H. 
on Birdeye

3 years ago

Jeff was very professional unit very clean and very secure and the price was right 

James R.'s profile image
James R. 
on Birdeye

3 years ago

My family and I were moving from one residence to another, Jeremy at the Fellsway, Medford Ma. location assisted by showing us the various size/space options and explained the different options available. I would highly recommend this location. J. Regan 

James R.'s profile image
James R. 
on Birdeye

3 years ago

Great location for what we needed. Clean,spacious 

Business response:

Hi James, thank you for your review! We're so happy to hear that your experience with the cleanliness of the facility has been positive! Give us a call at 888-STORAGE if there is anything, we can do to assist you.  

Jacquelyn G.'s profile image
Jacquelyn G. 
on Birdeye

3 years ago

The rental application was super easy! Jeremy the manager took the time to make sure I got the right rental size. He was concise in his explanations and so nice over the phone!  

Catherine G.'s profile image
Catherine G. 
on Birdeye

3 years ago

Extra space is clean, well lit and easily accessible. Jeremy (the site manager) is helpful and courteous. We called the company because we couldn't find an answer we needed on the website. He told us there were no units available the size we were looking for but that he could contact the site and put us on the list to be called if one opened up. They called within a week. Extra space costs us a bit more than another storage place might have but we feel it is a worthwhile investment. They also have extra large carts for... read more

Business response:

Thank you so much for your kind words, Catherine. We really appreciate you taking the time to share your experience with us. We pride ourselves on keeping our storage facility clean, organized, and well lit and are thrilled to hear your experience reflects that! Thanks for taking the time to recognize Jeremy for his customer service. Our team will continue to work hard to meet your storage needs, so let us know if you need anything else at 888-STORAGE. 

James C.'s profile image
James C. 
on Birdeye

4 years ago

Excellent customer service from the manager Jeremy. He is very helpful. 

Business response:

James, we're committed to providing excellent service and we're glad you had a positive experience renting with Jeremy! Give us a call at (781) 391-0117 or stop by the office if you need anything. 

Suzanne S.'s profile image
Suzanne S. 
on Birdeye

4 years ago

Extra space storage in Medford is great. The facility is clean. I find the front desk personnel to be very friendly and helpful. Jeremy was very kind and pleasant last time I was there. 

Business response:

Hi, Suzanne, thank you for taking the time to share your experience with us. We know that our customers value clean facilities and helpful staff, so we do our best to make sure we are able to provide that! Your kind words mean a lot to us. Let us know if you need any future assistance! 

Frequently asked questions about Extra Space Storage

How is Extra Space Storage rated?

Extra Space Storage has a 4.9 star rating with 693 reviews. 

When is Extra Space Storage open?

Extra Space Storage is closed now. It will open on Tuesday at 9:30 a.m. 

Need help? Contact us.

Speak with a specialist to learn how you can grow with Birdeye. We are reachable at profiles@birdeye.com