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Extra Space Storage

4.8

About this business

Store your belongings at Extra Space Storage on 5223 Grant Line Rd in New Albany, IN today! Our large selection of storage units, drive up access, drive up units, climate controlled units, electronic gate access, manager living on site, exceptional security, ADA compliant, deliveries accepted, non climate controlled units available, parking spaces, wide drive isles, vehicles are allowed in drive-up units, convenient freeway access and helpful staff make finding the right self storage unit for you easy and hassle-free. Experi... read more

Location details

5223 Grant Line Rd, New Albany, IN, 47150, United States

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WeekdayScheduleStatus
Mon9:30 a.m. to 6:00 p.m.
Tue9:30 a.m. to 6:00 p.m.
Wed9:30 a.m. to 6:00 p.m.
Thu9:30 a.m. to 6:00 p.m.
Fri9:30 a.m. to 6:00 p.m.
Sat9:00 a.m. to 5:30 p.m.
SunClosed
4.8414 reviews
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Amanda C.'s profile image
Amanda C. 
4 years ago

It is a awesome place to store your things very clean and very secure. Customer service was excellent and very friendly treated me like they knew me forever i am glad i chose them  

Brian R.'s profile image
Brian R. 
4 years ago

Overall a A experience for my first time renting a storage unit Good location and more 

Barb S.'s profile image
Barb S. 
a year ago

Zero stars!!! Am I seriously the only person that’s appalled by their ridiculous increases $$$$$$$$$. Actually talking with a live person or someone who you can understand or get any answers in truly impossible! The only person we have spoken with cannot answers questions due to “their system has been down for months”! I’ve not written many reviews in my lifetime, but this is worst company I’ve ever attempted to work with! Previous owners customer service and prices were amazing!!  

Kevin D.'s profile image
Kevin D. 
3 years ago

Would have given a better score. facilities are very well kept. Value is a problem. Signed an agreement and received a note for 47% increase a few months later. finally they agreed to only raise my price 33%. It's 14 months after I first moved into storage and we are now paying 60% higher than original. ok if you only need a couple months but we are constructing a home and once they have you in there, they know it's hard for you to leave. Pretty much disappointed and would not recommend to anyone.  

Frequently asked questions about Extra Space Storage

How is Extra Space Storage rated?

Extra Space Storage has a 4.8 star rating with 414 reviews. 

When is Extra Space Storage open?

Extra Space Storage is closed now. It will open on Monday at 9:30 a.m.