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Extra Space Storage

4.9
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About this business

Store your belongings at Extra Space Storage on 555 Roseland Ave in Santa Rosa, CA today! Our large selection of storage units, exceptional security and helpful staff make finding the right self storage unit for you easy and hassle-free. Experience the professionalism, cleanliness, and commitment to exceptional customer service that Extra Space Storage is known for. Contact us today to reserve your storage unit or set up a time to stop by and take a tour of our facility! 

Location details

555 Roseland Ave, Santa Rosa, CA, 95407, United States

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WeekdayScheduleStatus
Mon9:30 a.m. to 6:00 p.m.
Tue9:30 a.m. to 6:00 p.m.
Wed9:30 a.m. to 6:00 p.m.
Thu9:30 a.m. to 6:00 p.m.
Fri9:30 a.m. to 6:00 p.m.
Sat9:00 a.m. to 5:30 p.m.
SunClosed
4.9208 reviews
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7 reviews have no rating
Jennifer Eve's profile image
Jennifer Eve 
recommend  Recommended
2 months ago

Excellent customer service. I called and spoke with Randy before moving to Santa Rosa from Colorado, and he helped me determine the type and size of storage unit I needed, and explained the process. All staff were professional, friendly and helpful, and my belongings were safe. 

Business response:

Thank you for the kind words, Jennifer! We're committed to providing excellent customer service. We're glad Randy helped you determine the type and size of storage unit you needed and explained the process. Security is our top priority and we appreciate that you have trusted us with your belongings! Don't hesitate to reach out at 888-STORAGE if you need anything!  

Luciano Guillen's profile image
Luciano Guillen 
recommend  Recommended
5 months ago

I have been parking my trucks and trailers at Extra Storage for about 8 years, the employees are very nice and helpful.. I highly recommend this location .. you can ask for Nick, great guy to work with.. 

Business response:

Hi Luciano, thanks so much for your review! We are thrilled to hear your experience was positive and are always here to help with your storage needs! Give us a call at (707) 545-1900 or stop by the office if you need anything!  

David Shimel's profile image
David Shimel 
recommend  Recommended
6 months ago

Randy was great to work with. He explained everything thoroughly and helped me with my rental which happens to be a short-term rental. 

Business response:

Hi David, Thank you for taking the time to leave your feedback! We pride ourselves on having a friendly, knowledgeable staff, so we are thrilled to hear that you had such a positive experience renting with Randy! Don’t hesitate to call us at 888-storage if you need anything.  

Sherri Forman's profile image
Sherri Forman 
recommend  Recommended
a year ago

Nick is awesome. Absolutely great customer service. Thank you so much. 

Business response:

Thanks for the awesome recommendation, Sherri! We work hard to meet the expectations of our customers, and we're happy to hear Nick hit the mark for you! Don't hesitate to stop by the office or contact us at (707) 545-1900 if you need anything. 

Kristina Olson's profile image
Kristina Olson 
recommend  Recommended
a year ago

Great Customer Service. Feel safe while at my storage unit at night and during the day. Easy way to pay online 

Maria Carcache's profile image
Maria Carcache 
recommend  Recommended
a year ago

Me gusto el lugar bu n espacio y limpio 

Business response:

Hola María, gracias por recomendarnos. Nos complace escuchar que estés disfrutando de tu unidad de almacenaje! ¡Nos alegra saber que su experiencia con la limpieza de las instalaciones ha sido positiva! Comuníquese con nuestra oficina al (707) 545-1900 si necesita algo. 

Denise Borden's profile image
Denise Borden 
recommend  Recommended
a year ago

Dealing with the manager Nicholas at Santa Rosa ( Roseland Ave . ) Extra Space Storage was a true pleasure . Nick was patient , pleasant and informative during every step of the way with our out of state storage needs . He returned every phone call promptly and politely . I would also like to mention Diana who took our initial phone call and placed us with Nicholas . Diana was also a pleasure to speak with . People are in great hands when placing their storage needs with Nicolas at Santa Rosa Extra Storage . 

Business response:

Hi Denise, thanks so much for your kind words! We are thrilled to hear your experience with Nicholas was positive and are always here to help with your storage needs! We work hard to meet the expectations of our customers, and we're happy to hear Diana hit the mark for you! We really appreciate your business and are here to help if you need anything. Stop by our office or give us a call at (239) 330-9674 at any time if you need assistance or have any questions. 

Debbie K.'s profile image
Debbie K. 
on Birdeye

2 years ago

Very prompt & courteous 

Dawn K.'s profile image
Dawn K. 
on Birdeye

2 years ago

Very professional. Easy to talk to and staff is able to help me when I have questions. 

Frequently asked questions about Extra Space Storage

How is Extra Space Storage rated?

Extra Space Storage has a 4.9 star rating with 208 reviews. 

When is Extra Space Storage open?

Extra Space Storage is closed now. It will open on Thursday at 9:30 a.m.