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Extra Space Storage

4.8

About this business

Location details

17 Dundee Park Dr, Andover, MA, 01810, United States

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WeekdayScheduleStatus
Mon06:00 a.m. to 10:00 p.m.
Tue06:00 a.m. to 10:00 p.m.
Wed06:00 a.m. to 10:00 p.m.
Thu06:00 a.m. to 10:00 p.m.
Fri06:00 a.m. to 10:00 p.m.
Sat06:00 a.m. to 10:00 p.m.
Sun06:00 a.m. to 10:00 p.m.
4.8284 reviews
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Ryan's profile image
Ryan 
rating
3 weeks ago

Great experience, manager was very helpful and nice. Very convenient and easy to get around. Highly recommend! 

Business response:

Thank you for taking the time to share this, Ryan! We're glad the manager made your experience helpful and convenient. We appreciate the recommendation! 

James B.'s profile image
James B. 
rating
4 years ago

My apartment goods are now in storage and all is going well. I owe that to "Shad" who has been great up to this point. More to come later... Jim B. Andover facility 

Wilmar M.'s profile image
Wilmar M. 
rating
4 years ago

I was very pleased with my experience in renting a storage at this location. Shad was very helpful and kind throughout the whole process. 

Business response:

Thank you, Wilmar. We're thrilled you had a positive experience with Shad at Extra Space Storage. Please stop by the office if you have any questions. 

CeCe S.'s profile image
CeCe S. 
rating
4 years ago

Beware the bait and switch. Go online to the Better Business Bureau and you will find hundreds of complaints about this Utah-based vendor. Within two months of my move-in, my storage charge doubled. When I protested, I was told that under Massachusetts law this was a month-to-month lease and they could charge as much as they wanted. I was also told that the new charge was the "market rate" despite the fact that I was able to send them current advertising (online and less than an hour old) with rates for the same unit belo... read more

Business response:

Hi Cece, we're sorry to hear you had a negative experience with us. We will be sure to review your feedback internally. Thank you for taking the time to leave us a review. Feel free to contact us if you need anything at 888-STORAGE or stop by the office. 

Frequently asked questions about Extra Space Storage

How is Extra Space Storage rated?

Extra Space Storage has a 4.8 star rating with 284 reviews. 

When is Extra Space Storage open?

Extra Space Storage is open now. It will close at 10:00 p.m.