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Extra Space Storage

4.9

About this business

Location details

185 Woodstock Pkwy, Woodstock, GA, 30188, United States

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WeekdayScheduleStatus
Mon06:00 a.m. to 10:00 p.m.
Tue06:00 a.m. to 10:00 p.m.
Wed06:00 a.m. to 10:00 p.m.
Thu06:00 a.m. to 10:00 p.m.
Fri06:00 a.m. to 10:00 p.m.
Sat06:00 a.m. to 10:00 p.m.
Sun06:00 a.m. to 10:00 p.m.
4.9507 reviews
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Stephen G.'s profile image
Stephen G. 
3 years ago

Above and beyond! Thanks Scott!  

Business response:

Hello, Stephen. Thank you for the review. We're so glad Scott could meet your storage needs. Please stop by the office if you need anything! 

Jay T.'s profile image
Jay T. 
3 years ago

Came in stressed and worried about figuring out my storage space needs. Scott helped me out and made the whole process easy and quick.  

Business response:

Thank you for the excellent rating, Jay! We're happy Scott was able to provide a smooth rental experience. Call us at 888-storage if you have any questions or need assistance with your rental! 

Helem M.'s profile image
Helem M. 
3 years ago

Stephanie was an amazing person and listened to what I needed. It was so easy to get the unit I required. Definitely will recommend coming to Stephanie.  

Business response:

Thanks for taking the time to leave us a review, Helem! We are so glad Stephanie could meet your storage needs. Don't hesitate to reach out to us at 888-storage if you need anything!?  

Donna B.'s profile image
Donna B. 
3 years ago

Worked with Stephanie the Manager at the Woodstock location and was very pleased with her professionalism, demeanor and helpfulness! She went to bat for me and I appreciated that! 

Business response:

Hello, Donna. Thank you for the 5-star review! We're so happy Stephanie could help. Stop by our office or give us a call at 888-storage at any time if you need assistance or have any questions. 

KEEP i.'s profile image
KEEP i. 
3 years ago

Gary helped me out a lot with my questions, he really went the extra mile. I found a place that was a little bit cheaper but still went with you guys bc of the awesome customer support i got from Gary at the woodstock location. Thanks a lot and i will return in the future. 

Business response:

Hi Keep, thank you for your review. We're glad Gary helped you out a lot with your questions and really went the extra mile. We are here to help with any future storage needs! Stop by our office if you need assistance or have any questions.  

contact c.'s profile image
contact c. 
3 years ago

I have been a tenant since February 2020 when it was CubeSmart. Had no issues staff at CubeSmart in fact it's management staff was great. In August 2021 I received notice of my first rate increase about 25% this was about same time that Extra Space Storage took over. I thought that was a high jump but not long after that I got notice in December that Extra Space Storage was again raising rates by $80 another 63%) my rent has now doubled! When calling the store manager she informed that $215 is market rate and they could... read more

Business response:

Hi, contact cordcutters.us. Thank you for providing your feedback to our team. We are sorry to hear that you are unhappy with your experience. Extra Space Storage works hard to provide value for our customers through competitive pricing and by maintaining clean, safe, and secure facilities with the best customer service in the self storage industry. From time to time, we make adjustments to our customers' rental rates to keep up with the rising costs associated with providing top-notch service and a clean, secure facility. I... read more

Frequently asked questions about Extra Space Storage

How is Extra Space Storage rated?

Extra Space Storage has a 4.9 star rating with 507 reviews. 

When is Extra Space Storage open?

Extra Space Storage is closed now. It will open tomorrow at 6:00 a.m.