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Extra Space Storage

4.3

About this business

Location details

17811 Bothell Everett Hwy, Mill Creek, WA, 98012, United States

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WeekdayScheduleStatus
Mon06:00 a.m. to 10:00 p.m.
Tue06:00 a.m. to 10:00 p.m.
Wed06:00 a.m. to 10:00 p.m.
Thu06:00 a.m. to 10:00 p.m.
Fri06:00 a.m. to 10:00 p.m.
Sat06:00 a.m. to 10:00 p.m.
Sun06:00 a.m. to 10:00 p.m.
4.3163 reviews
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joe ..'s profile image
joe .. 
rating
2 years ago

Great value and service. If you ever need storage unit near this location I would recommend this place over the others! 

Business response:

Thanks for the awesome review, Joe! We work hard to meet the expectations of our customers, and we're happy to hear we hit the mark for you! Don't hesitate to stop by the office or contact us at (425) 527-9259 if you need anything. 

Lisa S.'s profile image
Lisa S. 
rating
2 years ago

Friendly and attentive staff. They accommodated my needs quickly and efficiently. Easy to access my storage unit and facility. Prices are competitive. 

Business response:

Hi Lisa, thank you for the review. We are happy to hear our team was friendly, attentive, and accommodating to your needs. Our team is here to help, as always, give us a call at 888-storage if anything comes up. 

Carlos O.'s profile image
Carlos O. 
rating
2 years ago

Convenient location, friendly office personnel and I feel safe at Extra Space Storage. And the price fits on my company budget. 

Business response:

At Extra Space Storage, we do our best to provide high-quality, yet affordable spaces for our customers to store their belongings. We're so happy to hear you feel good about your rental and appreciate your business! Thanks for your kind words, Carlos. As always, we're here to help at 888-storage whenever you need us. 

Joe P.'s profile image
Joe P. 
rating
2 years ago

Great service from Teresa and Katherine they are very helpful and super nice. Much better pricing than all the other storage locations in the area. Best storage I've found yet. 

Business response:

Thank you for your review, Joe. We are thrilled to know how helpful and kind Teresa and Katherine have been. Thank you for choosing Extra Space! Give us a call at 888-storage or stop by the office if you need anything! 

Mark S.'s profile image
Mark S. 
rating
7 months ago

DO NOT RENT FROM EXTRASPACE.COM - They doubled my rent after 5 months. This CORPORATE COMPANY is VERY SHADY, after 56 years of life I have NEVER had a company be so deceptive and do me so wrong. My rent doubled after 5 months of renting. Here is what they will point to in your signed documentation - "Customer's Rental Terms May Change with 30 Days' Notice." I'm not new to storage, I've had a large unit in Tacoma for over a decade, I know rates go up, I know about move in specials, I know rates periodically go up. This is a V... read more

Jim T.'s profile image
Jim T. 
rating
2 years ago

I've been a customer with ExtraSpace Storage since 2016 (since before it was even purchased by/rebranded to ExtraSpace). I go there maybe 4 times a year to pack and unpack holiday decorations, and other than that, just pay my bill and have never had any issues. Tonight we went to our storage unit at 8:30pm to start some spring cleaning. At 9:30pm, we staring packing things into the car and clearly putting everything back in our unit, getting ready to leave. At 9:58PM, we here someone yelling at us from literally 150 feet a... read more

Aidan F.'s profile image
Aidan F. 
rating
3 years ago

Worst storage ever. The managers are difficult to work with and zero respect for their customers. 

Business response:

Thank you for your review, Aidan. We are disappointed to know we failed you. Will you please give us a call at 888-storage to discuss this further? 

Frequently asked questions about Extra Space Storage

How is Extra Space Storage rated?

Extra Space Storage has a 4.3 star rating with 163 reviews. 

When is Extra Space Storage open?

Extra Space Storage is open now. It will close at 10:00 p.m.