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Extra Space Storage
- Self Storage
- Waltham, MA
About this business
Store your belongings at Extra Space Storage on 37 River St, Waltham, MA 02453 today! Our large selection of storage units, climate controlled units, RV parking, drive up access, exceptional security, electronic gate access and helpful staff make finding the right self storage unit for you easy and hassle-free. Experience the professionalism, cleanliness, and commitment to exceptional customer service that Extra Space Storage is known for. Contact us today to reserve your storage unit or set up a time to stop by and take a ... read more
Location details
37 River St, Waltham, MA, 02453, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:30 a.m. to 6:00 p.m. | |
| Tue | 9:30 a.m. to 6:00 p.m. | |
| Wed | 9:30 a.m. to 6:00 p.m. | |
| Thu | 9:30 a.m. to 6:00 p.m. | |
| Fri | 9:30 a.m. to 6:00 p.m. | |
| Sat | 9:00 a.m. to 5:30 p.m. | |
| Sun | Closed |
My experience was great. Customer service is well equipped for the job with terrific feedback and amazing service. It’s a spot I highly recommend to anyone who’s looking for a place to store any kind of utilities.
I just secured storage space on Saturday. I moved some things in on Sunday morning. When I arrived, the door/gate was already open because a family was already there loading and unloading, so I didn't need to use my code. When I returned, the door/gate was down, and I attempted to use the code that i was given and emailed, and imagine what happened? It didn't work! I called Customer Service and got its answering service. I called Customer Service first thing today, Monday morning, spoke to a representative, who assured m... read more
The lease processes was so easy. Staff helped so much with everything. I accidentally rented the wrong space. They called immediately to help me find a space that would better suit my needs. I forgot the lady’s name who helped but she was amazing. I appreciate her a lot.
It is well known that Extra Space is a "bait and switch" company. They lure you in with cheap rates, then quickly raise the rate after just a couple months. This isn't news to anyone and I have been a customer of Extra Space storage facilities for 4 years (Weymouth, Medford, and now Waltham). I am currently utilizing the Waltham location and I just received noticed that my rate (after just 3 months) is increasing by 100%. Yes, 1-0-0%. I am very used to the rate increases that Extra Space sends every 3-6 months, but 100% afte... read more
The manager was incredibly helpful! We had a few small issues moving in and he jumped right in to help.Excellent customer service!
Frequently asked questions about Extra Space Storage
How is Extra Space Storage rated?
Extra Space Storage has a 4.9 star rating with 165 reviews.
When is Extra Space Storage open?
Extra Space Storage is open now. It will close at 6:00 p.m.