This profile has been claimed by the business owner or representative.
Extra Space Storage
- Self Storage
- Wallingford, CT
About this business
Location details
852 N Colony Rd, Wallingford, CT, 06492, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 09:30 a.m. to 6:00 p.m. | |
| Tue | 09:30 a.m. to 6:00 p.m. | |
| Wed | 09:30 a.m. to 6:00 p.m. | |
| Thu | 09:30 a.m. to 6:00 p.m. | |
| Fri | 09:30 a.m. to 6:00 p.m. | |
| Sat | 09:00 a.m. to 5:30 p.m. | |
| Sun | Closed |
John and Jakim are great, they helped me out when I was in a tough spot. Very friendly, professional. Super clean facility.
Business response:
We think John and Jakim are great too! Thanks for the positive review, Patricia. We pride ourselves on having a friendly, professional staff, so we are thrilled to hear that you had such a positive experience renting with us! We're so happy to hear that your experience with the cleanliness of the facility has been positive! Give us a call at 888-STORAGE if you need any future assistance.
Customer service was fantastic! Everyone was so helpful. Definitely recommend to everyone!
Business response:
Thank you for the kind words, Olivia! We're committed to providing excellent customer service. Don’t hesitate to call us at 888-storage if you need anything.
Good people at this facility, friendly and so forth. But, be warned, at least for the larger units, they DO NOT fix rental prices. They will tell you that the company doesn't adjust rents on a regular basis. This is a lie. You will pay a market rate on your rental unit that WILL change. You may pay less in the future than your original contract, but in my case I ended up paying about 45% more per month compared to my move-in rate. The move-in rate for me was app. $245 and within 3 months, I was at about $350+. The '... read more
Business response:
We appreciate your review, Tom. Our unit rates change based on market values and we adjust them periodically to reflect those changes. We are sorry this wasn't made clear to you! Your business is important to us, and we'd like to speak with you about your rate increase. Please call us at 888-storage.
Frequently asked questions about Extra Space Storage
How is Extra Space Storage rated?
Extra Space Storage has a 4.8 star rating with 138 reviews.
When is Extra Space Storage open?
Extra Space Storage is open now. It will close at 5:30 p.m.