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Extra Space Storage

4.8

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Location details

852 N Colony Rd, Wallingford, CT, 06492, United States

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WeekdayScheduleStatus
Mon09:30 a.m. to 6:00 p.m.
Tue09:30 a.m. to 6:00 p.m.
Wed09:30 a.m. to 6:00 p.m.
Thu09:30 a.m. to 6:00 p.m.
Fri09:30 a.m. to 6:00 p.m.
Sat09:00 a.m. to 5:30 p.m.
SunClosed
4.8138 reviews
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Patricia C.'s profile image
Patricia C. 
rating
a year ago

John and Jakim are great, they helped me out when I was in a tough spot. Very friendly, professional. Super clean facility. 

Business response:

We think John and Jakim are great too! Thanks for the positive review, Patricia. We pride ourselves on having a friendly, professional staff, so we are thrilled to hear that you had such a positive experience renting with us! We're so happy to hear that your experience with the cleanliness of the facility has been positive! Give us a call at 888-STORAGE if you need any future assistance. 

Olivia S.'s profile image
Olivia S. 
rating
a year ago

Customer service was fantastic! Everyone was so helpful. Definitely recommend to everyone! 

Business response:

Thank you for the kind words, Olivia! We're committed to providing excellent customer service. Don’t hesitate to call us at 888-storage if you need anything. 

Tom J.'s profile image
Tom J. 
rating
a year ago

Good people at this facility, friendly and so forth. But, be warned, at least for the larger units, they DO NOT fix rental prices. They will tell you that the company doesn't adjust rents on a regular basis. This is a lie. You will pay a market rate on your rental unit that WILL change. You may pay less in the future than your original contract, but in my case I ended up paying about 45% more per month compared to my move-in rate. The move-in rate for me was app. $245 and within 3 months, I was at about $350+. The '... read more

Business response:

We appreciate your review, Tom. Our unit rates change based on market values and we adjust them periodically to reflect those changes. We are sorry this wasn't made clear to you! Your business is important to us, and we'd like to speak with you about your rate increase. Please call us at 888-storage. 

Frequently asked questions about Extra Space Storage

How is Extra Space Storage rated?

Extra Space Storage has a 4.8 star rating with 138 reviews. 

When is Extra Space Storage open?

Extra Space Storage is open now. It will close at 5:30 p.m.