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Extra Space Storage
- Self Storage
- Leander, TX
About this business
Location details
10201 E Crystal Falls Pkwy, Leander, TX, 78641, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 06:00 a.m. to 10:00 p.m. | |
| Tue | 06:00 a.m. to 10:00 p.m. | |
| Wed | 06:00 a.m. to 10:00 p.m. | |
| Thu | 06:00 a.m. to 10:00 p.m. | |
| Fri | 06:00 a.m. to 10:00 p.m. | |
| Sat | 06:00 a.m. to 10:00 p.m. | |
| Sun | 06:00 a.m. to 10:00 p.m. |
I had a great experience at Extra Space Storage thanks to the manager Amaris who helped me. They were very professional, patient, and really took the time to understand my needs. They made the whole process easy and stress-free, answered all my questions, and made sure I got exactly what I needed. It's not often you come across customer service this helpful. I really appreciate the support and would definitely recommend this location to others.
Business response:
Thank you for sharing your experience with Amaris. We're thrilled that our professional service made your storage process easy and stress-free. It's wonderful to hear that Amaris provided patient assistance and answered all your questions thoroughly. Your feedback means a great deal to us, and we're grateful for your recommendation, Jaimie.
After four long years, I finally moved out from extra space today. I have to say this is one of the nicest cleanest, well-maintained, and secure storage facilities. Amaris is amazing and took very good care of me. I have to say I'm very impressed by this facility and highly highly recommend to anyone needing short or long-term storage.
Friendly and swift service! Amaris did amazing. Definitely recommend coming here. Place is clean and spacious.
Business response:
Thank you immensely for your kind words, Jim! We're delighted to hear that Amaris provided friendly and swift service. We appreciate your recommendation and are glad you found our facility clean and spacious.
I've been with them when it used to be Cube Smart which is the worst LIKE THE ONE ON 620 12006 RANCH RD 620 N AUSTIN , TX 78750 they say thay they Call you " Dolores De Leon Mgr". And I said I didn't receive a letter and Little Miss Dolores said "WE DON'T DO THAT" WILL I FINALLY FOUND TWO LETTERS FOR TWO DIFFEREN OCCASION!!!! AND THIS LAST TIME I CALLED TO MAKE A PAYMENT and she said THAT ALL OF MY PROPERTY IS GONE! BUT EXTRA SPACE is so different they are professional and I have one in Leander and 3 in Austin on 620 near ... read more
Business response:
We are delighted to hear about your positive experience with Extra Space Storage. Thank you for sharing your feedback!
Chris was very professional in helping establish an account. He gave excellent directions to the unit and also let me visit the exact unit that I would be renting. He remained patient and helpful while I asked a series of questions. A+ customer service.
I absolutely love this place, it's clean, the people are friendly and the prices are very reasonable. I have had my items in storage for over two years, with zero issues. This is definitely the storage facility that you want to utilize!
Business response:
Hi Melissa, thank you for your review! We are happy to hear our team was friendly and that you were met with a clean and reasonably priced facility. Please give us a call at 888-storage if anything comes up!
Frequently asked questions about Extra Space Storage
How is Extra Space Storage rated?
Extra Space Storage has a 4.8 star rating with 493 reviews.
When is Extra Space Storage open?
Extra Space Storage is open now. It will close at 10:00 p.m.