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Extra Space Storage
- Self Storage
- Staten Island, NY
About this business
Location details
2636 Arthur Kill Rd, Staten Island, NY, 10309, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 06:00 a.m. to 10:00 p.m. | |
| Tue | 06:00 a.m. to 10:00 p.m. | |
| Wed | 06:00 a.m. to 10:00 p.m. | |
| Thu | 06:00 a.m. to 10:00 p.m. | |
| Fri | 06:00 a.m. to 10:00 p.m. | |
| Sat | 06:00 a.m. to 10:00 p.m. | |
| Sun | 06:00 a.m. to 10:00 p.m. |
RecommendedThe place was very professional, clean and helpful. Thank you very much.
Business response:
Thank you for your wonderful feedback. We're glad to hear you found our facility professional, clean, and helpful.
RecommendedMichael helped us with the promotional rate and made our move into the storage facility seem less. The process was amazing and they held thru to it for several days.
Business response:
We are delighted to hear Michael provided excellent service with your promotional rate and smooth move-in process. Your review is appreciated!
RecommendedThe one on Quintard Street Staten Island is Great. Gina is the best, very understanding to the person’s needs and very attentive!
RecommendedAwesome experience Carson is the best supper affordable and super clean family like owned business number one in my
Business response:
We are delighted to hear about your awesome experience! Thank you for highlighting Carson's excellent service and our clean, affordable facility.
RecommendedGreat place beyond helpful. Thank you to Carson for making sure everything was done right for my unit rentals.
Business response:
Thank you for your wonderful feedback! We’re so glad to hear that Carson was able to help ensure everything went smoothly with your unit rentals.
I’m extremely disappointed with their pricing practices — it feels misleading at best. We were initially attracted by a low rate (around $70/month) and even paid for six months upfront. As soon as that period ended, the price suddenly jumped to about $160. That’s nearly double, with no changes or improvements whatsoever. Before this, we had already rented at a neighboring facility of the same company on Zebra Place (they literally share back walls), and the exact same pattern happened there: low introductory price followed... read more
Business response:
We are disappointed to hear about your pricing concerns and understand your frustration regarding the rate changes you experienced at both locations, Ange. Your feedback is invaluable to us as it helps us better understand our customers' experiences with our pricing structure. We recognize that the transition from your initial rate of around $70/month to approximately $160/month represents a significant increase, and we want to address your concerns directly. The situation you've described regarding the pricing pattern at bo... read more
Frequently asked questions about Extra Space Storage
How is Extra Space Storage rated?
Extra Space Storage has a 5 star rating with 388 reviews.
When is Extra Space Storage open?
Extra Space Storage is closed now. It will open at 6:00 a.m.