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Extra Space Storage
- Self Storage
- North Chesterfield, VA
About this business
Location details
1671 Mall Dr, North Chesterfield, VA, 23235, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 06:00 a.m. to 10:00 p.m. | |
| Tue | 06:00 a.m. to 10:00 p.m. | |
| Wed | 06:00 a.m. to 10:00 p.m. | |
| Thu | 06:00 a.m. to 10:00 p.m. | |
| Fri | 06:00 a.m. to 10:00 p.m. | |
| Sat | 06:00 a.m. to 10:00 p.m. | |
| Sun | 06:00 a.m. to 10:00 p.m. |
I highly recommend Extra Space Storage. They are so friendly and helpful. The facility is clean and temperature controlled and my unit was just the right size and the right price for the amount of time I needed it. I would highly recommend this facility.
Business response:
Thank you for the kind remarks, Linda! We're so happy to hear we have your recommendation! Our team will continue to work hard to meet your storage needs, so let us know if you need anything else at 888-storage.
On my move-in day, I was greeted by first name I told friendly guy with a beard. It was very polite and obviously wanted to make sure I felt welcome and knew how to find everything. The facility was very clean and I was impressed. I've used a few different storage facilities in the area and this one really stood out as being above the others.
Business response:
Thank you for the review, Celia! We pride ourselves on having a friendly, accommodating staff and are so happy they were able to assist you! We're always here to help at 888-storage.
The facility was very easy to use, but the drive in area can get a little crowded. Overall it was great.
Business response:
Hi, Charles. Thank you for your positive review. We are happy to hear that overall, you had a great experience! If there is anything else you need in the future, please stop by or give us a call at 888-storage!
Not a great experience! Dark and dirty inside and what I thought was an easy online experience turned out weird. I was standing in front of the exact unit I rented online....it was still locked when I arrived and the manager, Meagan, proceeded to inform me that I was at the "wrong unit". Then she looked at my email and told me I was not at the right unit..... until I led her directly back to the unit I originally was at and couldn't get in.... she finally unlocked my unit that I was standing in front of to begin with and the... read more
Business response:
Hi Strong, thank you for sharing your experience with us. Our "Clean and Green" policy is intended to keep all of our facilities to a high standard. We're sorry to hear that your experience was negative and will be sure to share this feedback internally. Your business means a lot to us, so if you have any additional feedback, please don’t hesitate to contact us at 888-STORAGE.
Frequently asked questions about Extra Space Storage
How is Extra Space Storage rated?
Extra Space Storage has a 4.9 star rating with 702 reviews.
When is Extra Space Storage open?
Extra Space Storage is open now. It will close at 10:00 p.m.