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Extra Space Storage
- Self Storage
- St Louis, MO
About this business
Location details
722 S Vandeventer Ave, St Louis, MO, 63110, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 06:00 a.m. to 10:00 p.m. | |
| Tue | 06:00 a.m. to 10:00 p.m. | |
| Wed | 06:00 a.m. to 10:00 p.m. | |
| Thu | 06:00 a.m. to 10:00 p.m. | |
| Fri | 06:00 a.m. to 10:00 p.m. | |
| Sat | 06:00 a.m. to 10:00 p.m. | |
| Sun | 06:00 a.m. to 10:00 p.m. |
Easy and secure space, always felt comfortable at all hours. Well maintained and helpful staff
Business response:
Thank you for your kind words, Mary Rose. Security is our top priority and we appreciate that you have trusted us with your belongings! Feel free to reach out at any time at 888-storage.
Check in very easy they show how to use elevators and side doors. Very clean seems pretty safe.
Business response:
Thank you for your feedback, Kim! Providing renters with clean and secure facilities is our top priority. Don't hesitate to reach out at 888-STORAGE if you need anything.
If the customer service for all Extra Space Storage Facilities is anything like the excellent customer service we received from Manager Walled, this company will prosper!! Thorough, professional and friendly best describes our experience! Thanks Walled!
Business response:
Thank you for the kind words, Lori! We're committed to providing excellent customer service. We pride ourselves on having a professional, friendly staff and are thrilled to hear your experience with Walled reflects that. We really appreciate you taking the time to share your experience with us. Don't hesitate to reach out if you need anything!
Management seemed very nice and helpful but the person working today was quite rude. I had an appt scheduled at 1 to view the unit and go over paperwork. When I showed up at 1, the door was locked and the sign said they would return at 1:30. Frustrated but I returned at 2:30. Another sign on the door said they were out on the property and to call the number provided. A man answered and said he was out and he'd be back in a few minutes and when I asked how long specifically he repeated his previous answer in a very rude tone.... read more
Business response:
Jennifer, we appreciate you taking the time to leave feedback. We aim to provide top-notch customer service and are sorry to hear your experience did not reflect that. We value your comments and will use them to make improvements in the future.
Frequently asked questions about Extra Space Storage
How is Extra Space Storage rated?
Extra Space Storage has a 4.9 star rating with 981 reviews.
When is Extra Space Storage open?
Extra Space Storage is open now. It will close at 10:00 p.m.