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Extra Space Storage

4.8

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Location details

11670 Airline Hwy, Baton Rouge, LA, 70816, United States

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WeekdayScheduleStatus
Mon09:30 a.m. to 6:00 p.m.
Tue09:30 a.m. to 6:00 p.m.
Wed09:30 a.m. to 6:00 p.m.
Thu09:30 a.m. to 6:00 p.m.
Fri09:30 a.m. to 6:00 p.m.
Sat09:00 a.m. to 5:30 p.m.
SunClosed
4.8155 reviews
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Harold Moise's profile image
Harold Moise 
5 years ago

Rhonda was the perfect manager. She went thru my history to make sure we were on same page. Very efficient and cordial. Set us up on auto pay again very easily. She then worked diligently to get the lock off our unit . She worked really hard and dutifully to get a very tough lock off the unit I was very impressed with her commitment to this task. She tried several methods , she could quit but she didn’t till it was off. She has got be one of your best. Very professional in the admin side and a very good task laborer t... read more

Demetrius Davis, Jr.'s profile image
Demetrius Davis, Jr. 
6 years ago

The customer services that was given was amazing! The rep that I worked with name was Raven! She was full of information, she never left one questioned unanswered. She went over and beyond to make sure I was happy with the services and the unit that I chose. She even stayed after work just to make sure that I was ok and didn't need any help. I would rate her a 10 star! Know how job well and know how to keep a customer happy. I will always send people to this company because of Raven great customer service! Thank you Raven fo... read more

Courtland Broussard's profile image
Courtland Broussard 
6 years ago

Top notch customer service! Raven was extremely knowledgeable and helpful throughout the entire process. She made it an easy choice to use Life Storage over the other competitors. Great attitude and was able to answer all of my questions. Definitely will be referring everyone to her. 

TJ's profile image
TJ 
6 years ago

Rhonda did a great job with helping me with my storage needs. She personally ensured my unit wasn’t Sold after some disaster in our family and business. She is a blessing, and the storage facility is top notch Thankful for their business 

JUSTCHAVO's profile image
JUSTCHAVO 
6 years ago

Raven was awesome, very friendly and informative throughout the entire interaction. Easily explained the prices and advantages of all options and I left with an awesome customer service experience. I would definitely recommend this location to anyone looking for storage with competent customer care that goes above and beyond! 

Frequently asked questions about Extra Space Storage

How is Extra Space Storage rated?

Extra Space Storage has a 4.8 star rating with 155 reviews. 

When is Extra Space Storage open?

Extra Space Storage is closed now. It will open at 9:00 a.m.