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Extra Space Storage
- Self Storage
- Federal Way, WA
About this business
Location details
29817 Pacific Hwy S, Federal Way, WA, 98003, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 06:00 a.m. to 10:00 p.m. | |
| Tue | 06:00 a.m. to 10:00 p.m. | |
| Wed | 06:00 a.m. to 10:00 p.m. | |
| Thu | 06:00 a.m. to 10:00 p.m. | |
| Fri | 06:00 a.m. to 10:00 p.m. | |
| Sat | 06:00 a.m. to 10:00 p.m. | |
| Sun | 06:00 a.m. to 10:00 p.m. |
RecommendedGreat service! No pressure, just nice helpful check-in! Clean and easy to use.
Business response:
Your review is appreciated! We are glad you found our service helpful and the facility clean. Thank you for taking the time to share your experience.
RecommendedGreat experience. My boxes are held here until I retrieve them in perfect condition. The staff are professional & courteous. The grounds are always clean. I feel safe when visiting my unit.
RecommendedMonty was great and personable and accommodating. Would highly recommend.
Business response:
Thank you for your wonderful feedback. We're glad Monty was able to assist you!
RecommendedAwesome service by Monte 5 stars!!!
Business response:
We greatly appreciate your positive feedback! Thank you for sharing your experience with Monte.
RecommendedI’m renting at the federalVery good cs support. Nice people and answered all questions . Monte at the federal way Washington location was the person who helped me out; wasn’t pushy, extremely helpful.
Business response:
We are grateful for your kind words about our customer service at the Federal Way location. Thank you for choosing Extra Space Storage.
RecommendedAmazing experience in between homes right waiting for our new place to be ready and they gave us amazing prices excellent customer service And very understanding of our circumstances
Business response:
Thank you, Ivyon! It's wonderful to hear you had a positive experience with us and want you to know that we are here to assist you with any further storage needs! Give us a call at (253) 397-3763 if anything comes up!
RecommendedI would not recommend using this business to store any belongings. My unit, as well as many others were broken into today. The culprits broke into a side fire escape door to access the facility. No response from fire, or police as far as I know on this break in. After talking to multiple customers today, this has been an ongoing problem with countless burglaries. The insurance company has stated that the company was supposed to call and ask us if we wanted to take photos before they even touch the door to close it. We were... read more
Business response:
Sorry for any inconvenience you experienced. We take your feedback seriously and will address the issues raised. Thank you for bringing this to our attention.
Frequently asked questions about Extra Space Storage
How is Extra Space Storage rated?
Extra Space Storage has a 4.8 star rating with 517 reviews.
When is Extra Space Storage open?
Extra Space Storage is open now. It will close at 10:00 p.m.