Extra Space Storage

4.7

Self Storage
Houston, TX

About this business

Consumer Services Self Storage

Location details

10640 Hempstead Rd, Houston, TX, 77092, United States

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Weekday	Schedule	Status
Mon	09:30 a.m. to 6:00 p.m.
Tue	09:30 a.m. to 6:00 p.m.
Wed	09:30 a.m. to 6:00 p.m.
Thu	09:30 a.m. to 6:00 p.m.
Fri	09:30 a.m. to 6:00 p.m.
Sat	09:00 a.m. to 5:30 p.m.
Sun	Closed

4.7245 reviews

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Nic P.

2 months ago

I don't rent here. I was just helping my daughter-in-law move her things out, but I have to say the customer service here, in a world where that doesn't exist anymore, was superior. Not compared, by itself it stood far and above any customer service I've had recently. Pedro is the nicest person I've met in a very long time. Courteous, kind and helpful on so many levels. And when he smiles, it's so genuine that you feel like he really does want to make your life easier. And he did that to mine. My daughter-in-law wasn't actua... read more

Business response:

Thank you for sharing such a heartfelt review, Nic! We're so glad Pedro provided the kindness, patience, and extra support needed to make a challenging move go smoothly. We truly appreciate your kind words and will be sure to share your recognition with Pedro—thank you for choosing Extra Space Storage!

Kelly M.

2 years ago

Ive been with this storage for about a year. The management has changed and it is so much better! Pedro was awesome helping me move to a bigger unit. the units are clean. no bugs, no rats. And its a good value comparatively.

Business response:

Thank you for being a loyal customer, Kelly! We're glad Pedro was awesome helping me move to a bigger unit. We're so happy to hear that your experience with the cleanliness of the unit has been positive! If you need anything, do not hesitate to reach out to 888-storage.