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Extra Space Storage
- Self Storage
- Santa Clarita, CA
About this business
Location details
26676 Valley Center Dr, Santa Clarita, CA, 91351, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 06:00 a.m. to 10:00 p.m. | |
| Tue | 06:00 a.m. to 10:00 p.m. | |
| Wed | 06:00 a.m. to 10:00 p.m. | |
| Thu | 06:00 a.m. to 10:00 p.m. | |
| Fri | 06:00 a.m. to 10:00 p.m. | |
| Sat | 06:00 a.m. to 10:00 p.m. | |
| Sun | 06:00 a.m. to 10:00 p.m. |
Thank you for the Great service.the place is very Clean with Easy access and great price! Recommend adding more carts for patrons to use.
Business response:
We are utterly delighted to hear that you had a great experience with us! Thank you for your feedback and suggestion.
Super affordable and everyone is super helpful! The space provided is fair for the payment.
Business response:
Thank you for your wonderful feedback! We're glad to hear you found our storage space affordable and our team helpful.
We came to this storage it's brand new which is great! It's very clean and everything looks very good and safe. They had amazing deals since they are very new in the area they opened 2 weeks ago. We did purchase 2 storage units at a great online rate ask about their promotions online. The best part you can rent the units online or in person, there was no wait and the reps are very helpful and very nice. I highly recommend this location.
Business response:
We're overjoyed to hear about your positive experience at our brand new storage location! Thank you for choosing Extra Space Storage. We're glad you found our facility clean, safe, and well-maintained. It's wonderful to know that you were able to take advantage of our online promotions and secure two units at a great rate. We appreciate your recommendation and are thrilled that our representatives were helpful and friendly during your visit.
Worst experience and management team! They did not properly build their brand new facility, causing more than 150 units to flood on the first floor. When we went in after they called us to inform us our unit was flooded, we were told a restoration company would come help us move everything out and dry everything. We showed up at our appointment time, and the office was closed and no help showed up. Breanna, the manager, was incredibly rude when we came the first time. Very bratty and entitled attitude and showed no care or d... read more
Business response:
Hi L., we're sorry to hear you had a negative experience with us. We will be sure to review your feedback internally. Thank you for taking the time to leave us a review.
Called this Extra Space Storage and was treated super rude. Plus their rates were high. So I passed. I just wanted to share my experience.
Business response:
Please accept our apologies for the rude treatment you experienced. We value your feedback. Please contact us at (661) 464-2830 to discuss your concerns.
Frequently asked questions about Extra Space Storage
How is Extra Space Storage rated?
Extra Space Storage has a 4.9 star rating with 131 reviews.
When is Extra Space Storage open?
Extra Space Storage is closed now. It will open tomorrow at 6:00 a.m.