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Extra Space Storage
- Self Storage
- West Haven, CT
About this business
Location details
237 Saw Mill Rd, West Haven, CT, 06516, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 06:00 a.m. to 10:00 p.m. | |
| Tue | 06:00 a.m. to 10:00 p.m. | |
| Wed | 06:00 a.m. to 10:00 p.m. | |
| Thu | 06:00 a.m. to 10:00 p.m. | |
| Fri | 06:00 a.m. to 10:00 p.m. | |
| Sat | 06:00 a.m. to 10:00 p.m. | |
| Sun | 06:00 a.m. to 10:00 p.m. |
The stuff, especially the Black lady was very friendly, and considerate to the exact needs of her customer.
Business response:
Thank you for sharing your kind words about our friendly team member who understood your exact needs!
The staff was amazing
Business response:
We're excited to hear that the staff was amazing during your visit. Thank you for sharing your experience with us!
Hi! I would not recommend your storage unit to anyone. Infact, I tried to immediately get out of being a customer before I even saw my unit. I rented a 10x10 unit at your Saw Mill Rd location online. I liked that it was a contactless transaction. When I arrived the following morning, my code did not work. At 9:25 I saw customers inside so I went to the door. The woman said weren’t not open until 9:30 you can’t come in we only let these 2 in because it’s cold. OKAY am I not cold!? However, I went and waited in my car for 5 mi... read more
Business response:
Hi Shannon, Thank you for taking the time to leave us a detailed review about your experience. We sincerely apologize that your visit to our Saw Mill Rd location did not meet your expectations or our usual standards of service. We strive to provide 5-star service to every customer that walks through our doors, and we are deeply sorry to hear that you did not have that experience. We understand your frustration with the various issues you encountered, from the access code not working initially to the confusion about your un... read more
Frequently asked questions about Extra Space Storage
How is Extra Space Storage rated?
Extra Space Storage has a 4.7 star rating with 346 reviews.
When is Extra Space Storage open?
Extra Space Storage is open now. It will close at 10:00 p.m.