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Extra Space Storage
- Self Storage
- San Antonio, TX
About this business
Location details
15110 Culebra Rd, San Antonio, TX, 78253, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:30 a.m. to 6:00 p.m. | |
| Tue | 9:30 a.m. to 6:00 p.m. | |
| Wed | 9:30 a.m. to 6:00 p.m. | |
| Thu | 9:30 a.m. to 6:00 p.m. | |
| Fri | 9:30 a.m. to 6:00 p.m. | |
| Sat | 9:00 a.m. to 5:30 p.m. | |
| Sun | Closed |
I went in to look at units, as I was wanting to move my units from another of their facilities to one closer to home. I spoke with Brody, who instantly won me to this facility with his knowledge and service level. I wasn't some 'sell' to be made, I was a valued customer. He gave me options and even made suggestions that would be valuable for me to save money by consolidating my existing units. We found a great unit and he drove me over to inspect and see it personally to discuss if it should suit my needs. What a great servi... read more
Beware of "Bait & Switch" My rent was $77.50 per month. I recieved my bill this month and it had increased (without warning) by $61.00. I contacted them and they said that they do not give contracts and the rent can go up at any time. I was not made aware of this when I visited and rented the unit. I choose this storage unit facility after looking at reviews and visiting several storage units in the area. The customer service at this facility made me feel like this was the best place for me. They were so friendly and didn't ... read more
Just got signed up for our rental today. Came in person. Got to see the different size options. The process was smooth and easy. Brody was a great help. Great experience thus far.
Have been so happy with ExtraSpace Storage! The location and the price was just right for us! Today I went into the office today to ask some questions and the manager Brody did what he could to help me. I had mentioned a promotion that was offered by the previous manager, that I did not receive, and he was u able to see it. Brody called me about an hour later to tell me he found it and offered me a credit on my next months rent! I really appreciated this help!
So far so good. Haven’t had any issues with the unit. They were very helpful when I realized I go the wrong sized unit. And never get upset with me when I come in to ask for my gate code when I forget it! lol. Price increase was a bit hard to swallow but all things considered, I’ve had a great experience with Extra Space Storage!
Frequently asked questions about Extra Space Storage
How is Extra Space Storage rated?
Extra Space Storage has a 4.7 star rating with 268 reviews.
When is Extra Space Storage open?
Extra Space Storage is closed now. It will open at 9:30 a.m.