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Extra Space Storage
- Self Storage
- San Antonio, TX
About this business
Store your belongings at Extra Space Storage on 21703 Encino Commons, San Antonio, TX today! Our large selection of storage units, climate-controlled units, drive up access, exceptional security, electronic gate access and helpful staff make finding the right self storage unit for you easy and hassle-free. Experience the professionalism, cleanliness, and commitment to exceptional customer service that Extra Space Storage is known for. Contact us today to reserve your storage unit or set up a time to stop by and take a tour o... read more
Location details
21703 Encino Commons, San Antonio, TX, 78259, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:30 a.m. to 6:00 p.m. | |
| Tue | 9:30 a.m. to 6:00 p.m. | |
| Wed | 9:30 a.m. to 6:00 p.m. | |
| Thu | 9:30 a.m. to 6:00 p.m. | |
| Fri | 9:30 a.m. to 6:00 p.m. | |
| Sat | 9:00 a.m. to 5:30 p.m. | |
| Sun | Closed |
I’ve been a customer at Extra Space Storage for several years now, with two units, and I recently added a third. The location is very convenient for me, which has made access easy and efficient. The facility is always clean, secure, and well-maintained. What truly stands out is the consistent quality of service. The staff has always been helpful, professional, and responsive whenever I’ve needed assistance. It’s clear they take pride in running a smooth operation. Overall, I’m very satisfied with my experience and would de... read more
I highly recommend Extra Space Storage, especially their facility on Encino Commons! Corey and Kyle have outstanding customer service skills. They were extremely knowledgeable and answered all of my questions and did it with a smile and friendly attitude. I also was impressed with the overall business practices of Extra Space Storage! Thank you for being an awesome company! Corey and Kyle, we sincerely thank you as well!
More like a Community note for current and future renters. If you receive mail about huge significant price increase for storage rent..be sure to talk to the manager first. Glad, Corey was at work today. He is manager at the current Extra space Storage. Just like me and many other people got in the mail in the past week or so. Got a notification for 60-100$ price increase in monthly. Note: 1) that is an AI system they are using to help predict storage prices. You should always discuss the prices with the storage manager fi... read more
I am so impressed with the manager’s customer service as well as an employee names Richard. He and the Manager helped me understand my unit’s and invoices. Both are very polite and patient. Manager went out of his way to make sure I was had no problems and answered all of my questions. Monica
Thanks to this facility’s poor customer service and general negligence, I eventually discovered I was paying twice what other storage companies charge. I rented a 10×20 space last December and reported to the front desk that the light inside my unit wasn’t working. They promised to fix it “soon,” but three months later—despite my follow-up reminders—it still wasn’t repaired. Finally, I filed an online complaint and was stunned when someone called me with every excuse under the sun, detailing their internal repair procedures... read more
Frequently asked questions about Extra Space Storage
How is Extra Space Storage rated?
Extra Space Storage has a 5 star rating with 356 reviews.
When is Extra Space Storage open?
Extra Space Storage is closed now. It will open tomorrow at 9:00 a.m.